IT Technical Support

Description

Job Summary: We are seeking a proactive and optimistic professional to provide IT support, infrastructure maintenance, and network administration, ensuring the proper functioning of resources. Key Highlights: 1. Level 1 IT support and user assistance to ensure IT functionality. 2. Network, hardware, and software administration with routine backup procedures. 3. Installation and configuration of systems and peripherals; troubleshooting. **Job Description** **PROFILE** Currently enrolled in a higher education program in Information Technology, Engineering, or related fields. Demonstrates urgency, proactivity, optimism, persistence, and enthusiasm. Excellent interpersonal skills. Preference for candidates residing near Shopping 7 Lagoas. **KNOWLEDGE/EXPERTISE** DHCP/DNS/AD/WINS/Wi\-Fi servers Windows 2016/2019/10/11 Windows Domain Controllers Cabling LAN/WAN/WiFi networks Hardware knowledge Installation, configuration, and troubleshooting of Windows operating systems and Office 365\. **ROUTINES** Level 1 support User assistance Maintaining functional IT infrastructure and ensuring users' effective utilization of resources Network and environment administration (network/hardware/software) Server backup routines Installation, configuration, and troubleshooting of administrative systems Installation and configuration of user peripherals Working Hours: * Monday through Friday * Part-time Compensation: R$1\.518,00 \- R$3\.624,42 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site