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Commercial Assistant

R$2,400/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: This role involves customer service, commercial support, proposal preparation, negotiation follow-up, and after-sales activities, with a focus on customer satisfaction and retention. Key Highlights: 1. Customer service and support to the sales team 2. Preparation and follow-up of commercial proposals 3. After-sales service and customer retention Main Responsibilities * Provide customer service via telephone, e\-mail, and other communication channels. * Support the sales team in prospecting and acquiring new customers. * Prepare and follow up on commercial proposals and freight rate tables. * Update and maintain customer records and commercial information in company systems. * Monitor quotations, negotiations, and contract closing processes. * Track commercial KPIs and prepare performance reports. * Conduct after\-sales activities to ensure customer satisfaction and retention. * Support resolution of issues related to pickups, deliveries, and operational incidents. * Schedule commercial visits and organize departmental documentation. * Assist in market analysis and identification of business opportunities. Requirements * Completed high school education (higher education in Administration, Logistics, Commercial Management, or related fields is desirable). * Proficiency in Microsoft Office, especially Excel. * Prior experience in customer service and commercial routines is desirable. * Experience in the transportation and logistics sector is desirable. Compensation: starting at R$2\.400,00 per month Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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