Administrative Assistant

Description

Job Summary: We are seeking an organized and proactive professional to optimize administrative, financial, and customer service operations within a creative and technology-driven company. Key Highlights: 1. Act as an essential link between commercial, production teams and customers 2. Ensure accuracy and agility in back-office operations 3. Be part of a creative and technology-driven company ArtTech 3D is growing, and we need someone who can keep operations running smoothly behind the scenes — with precision and agility. If you are organized, enjoy process-oriented work, are comfortable with systems, and want to join a creative and technology-driven company, this role is for you. You will serve as the liaison between the commercial team, the production team, and customers — ensuring orders are created, invoices issued, payments confirmed, and deliveries shipped on schedule. **Your Responsibilities** * Create and manage sales orders in Bling * Issue fiscal invoices for products and services * Generate billing statements and track customer payments (Asaas/PagBank) * Confirm payments and release orders to the production team for shipment * Generate shipping labels and coordinate shipments with Correios and freight carriers * Monitor delivery status and contact carriers in case of incidents * Support the customer service team with post\-sale tasks — respond to inquiries regarding delivery timelines, order status, and payment confirmation * Register customers and suppliers in the company's systems * Organize and archive monthly fiscal documents for submission to accounting * Support the commercial team with simple operational tasks **What We’re Looking For** * Prior experience in administrative, finance, or customer service routines * Proficiency in Excel or Google Sheets — spreadsheets are part of your daily work * Familiarity with management systems (ERP, CRM, or similar) — prior experience with Bling, Omie, or Tiny is a plus * Exceptional organizational skills and attention to detail — here, an error in an invoice or shipping label has real consequences * Clear written communication — you’ll interact with customers via messaging * Proactivity in identifying and resolving minor issues without escalating everything * Residence in Campo Grande – MS **Preferred Qualifications** * Experience issuing NF\-e or NFS\-e * Knowledge of billing platforms such as Asaas or PagBank * Familiarity with Correios, Jadlog, or other freight carriers * Experience in e\-commerce or on-demand manufacturing companies **Work Schedule and Location** * On-site at our headquarters in the Monte Líbano neighborhood * Monday to Friday, from 8:00 AM to 5:00 PM * Salary negotiable based on experience **How to Apply** Send your resume to contato@arttech3d.com.br or message us on WhatsApp (67\) 99215\-1210\. Selected candidates will be invited for an in-person interview. Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: R$1\.800,00 \- R$2\.200,00 per month Benefits: * Meal allowance * Food voucher * Transportation allowance Work Location: On-site