Store Attendant

Description

Job Summary: We are seeking a Store Attendant to sell products and services, retain customers, and ensure satisfaction, with a focus on attentive service and a sense of ownership. Key Highlights: 1. Sales and customer retention 2. Customer service and support 3. An environment that values personal and professional development We are looking for a **Store Attendant** to conduct sales of Brisanet Group products and services according to customer and company needs. In addition, to monetize a customer base and retain customers undergoing cancellation processes. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Conduct sales of Brisanet Group products and services in accordance with customer and company needs; * Train new colleagues and cover vacations for colleagues from other stores, as needed; * Monetize a customer base and retain customers undergoing cancellation processes; * Activate and provide support for mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring customer satisfaction; * Schedule installations and configure services; * Process plan transfers, registration changes, information updates, and due date adjustments; * Maintain store organization and ensure proper functioning of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all security procedures established by the company, including full equipment verification, proper closing of doors and windows, and accurate system logging—guaranteeing environmental integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. **Preferred qualifications:** * Currently pursuing a bachelor’s degree in Administration, Commercial Management, or related fields; * Proficiency with Google tools (Sheets, Docs). **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * Both horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Daycare Assistance; * PCD Dependent Assistance; * Payroll-deducted Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices in small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.