PCP Supervisor

Description

Job Summary: The professional will oversee the order cycle process, ensure customer service delivery, manage the team, and guarantee compliance with company policies and culture. Key Highlights: 1. Order process control and customer service management. 2. Team leadership and people development. 3. Strategic planning and budget management. For over 65 years, Moura has contributed innovative ideas and technologies to deliver the best energy solutions and drive the future forward. Here, we respect and promote diversity, believing in people and their ability to achieve and develop. If you thrive in an innovative environment offering continuous challenges, join us! How about becoming part of this energy? \#VemSerMoura! . **Responsibilities and Duties** ***Your daily routine at Moura:*** * Monitor the order cycle process through customer portfolios; * Ensure order fulfillment for all markets within agreed volumes and deadlines, based on monthly production planning and service indicator management; * Report critical issues and service status to Production Management during weekly meetings; * Propose optimal solutions collaboratively with a cohesive team, applying factory planning and scheduling practices; * Guarantee effective people management within your team, enabling sustainable business growth and expansion through selection, satisfaction, engagement, retention, training, and development—while monitoring performance indicators and fostering a healthy organizational climate. * Ensure implementation and compliance with management policies and practices by overseeing their application in daily area operations. * Guarantee efficient use of financial resources defined in the strategic plan through budget planning, monitoring, and analysis to support decision-making. * Promote and uphold the Moura corporate culture through personal example and continuous dissemination practices encouraged by the company. * Ensure employee well-being and compliance with health, safety, and environmental standards through monitoring of company-defined standards and policies. **Requirements and Qualifications** ***What We Seek?*** ***Education:*** * Bachelor’s degree completed in Business Administration, Logistics, or Production Engineering. ***Knowledge:*** * Production Planning and Control, Situational Leadership, SAP, and Kaizen. ***You Stand Out If You Have:*** * Lean Manufacturing, 5S, WCM, Advanced Excel, and Cost Pillar. **Additional Information** ***What We Offer?*** In our Moura way of being, we believe people are the energy that drives the future. Here, we value and recognize individuals and provide top-tier benefits for \#Mourianos: Health Insurance; Dental Insurance; Food Baskets; Profit-Sharing Program; TotalPass; Allya – Discount Club. Moura Group companies continuously seek new talents to join their teams. If you are dynamic, results-oriented, possess strong interpersonal skills, collaborate effectively in teams, and relentlessly pursue continuous improvement, come join our team. **BELIEF** Strengthening bonds ensures a better future. **MISSION** To produce and deliver the best battery solutions with a cohesive team—generating wealth, pioneering innovation, executing flawlessly, and doing so with passion. **Produce and Deliver:** We operate across the entire battery production and distribution chain—from R&D, supported by technological expertise from leading global manufacturers; to manufacturing, backed by an efficient production system ensuring high-quality, reliable products; to distribution, powered by an exclusive Dealer Network and logistics model guaranteeing delivery of our products and services throughout Brazil and Mercosur. **Best Battery Solutions:** We continuously engage with customers to identify their needs and integrate products and services that fully meet their business demands. **Cohesive Team:** We mobilize and energize our employees and partners around shared beliefs and objectives. We encourage collaborative work because we believe teamwork enhances productivity and creativity. **Pioneering Innovation, Executing Flawlessly, With Passion:** These three expressions define our way of being—the “Moura Way”. **VALUES** **People:** We believe in people. **Quality:** We are committed to doing things right. **Innovation:** We pioneer to sustain our business. **Customers:** We believe our success depends on our customers’ success. **Sustainability:** We pursue sustainable growth and long-term business viability. **Integrity:** We act consistently with our values and principles. **Perseverance:** We relentlessly overcome challenges