Description
Job Summary:
We are seeking a Commercial Receptionist for a dental clinic, responsible for public reception, appointment scheduling, sales, problem resolution, and administrative tasks.
Key Highlights:
1. Active commercial performance and results-oriented focus
2. Administrative support and process organization
3. Customer service and issue resolution
We are looking for a Commercial Receptionist to join the team of a dental clinic in Petrolina/PE. The position is under CLT employment contract with a salary of R$ 1.655 + benefits. Working hours are Monday to Friday from 8:00 AM to 6:30 PM (2-hour daily break), and Saturdays from 8:00 AM to 12:00 PM. This is an affirmative action position for women.
**Responsibilities:**
* In-person, WhatsApp, and telephone customer service;
* Appointment scheduling and confirmation;
* Proactive conversion of interactions into sales;
* Prompt resolution of daily problems and requests;
* Cash register opening and closing;
* Data entry and controls in Excel;
* Organization of information, contracts, and administrative workflows;
* Support for unit administrative routines;
* Clinic opening and closing.
**Requirements:**
* Commercial/sales profile with results-oriented focus;
* Strong communication skills, clarity, and professional demeanor;
* Problem-solving ability;
* Organizational skills, responsibility, and attention to detail;
* Proficiency with technology and systems;
* Basic to intermediate Excel knowledge;
* Cash register operation (opening/closing).
**Preferred Qualifications:**
* Experience in clinics or customer service;
* Familiarity with targets and performance indicators;
* Strong written communication skills for digital customer service.
**Benefits:**
* Meal allowance (R$ 14);
* Transportation allowance;
* Dental plan.
Employment Type: Full-time CLT
Compensation: R$1.655.00 per month
Benefits:
* Dental care assistance
* Meal allowance
* Transportation allowance
Work Location: On-site