




Job Summary: We are seeking a professional to work as an IT Assistant, providing technical support and assisting in IT infrastructure management. Key Highlights: 1. Provide first-level technical support to internal users 2. Diagnose and resolve hardware and software issues 3. Assist in user, permission, and password management **Hello, we are GRUPO LOS!** At GRUPO LOS, we have built a solid logistics track record over more than 65 years since our founding in 1959. With nationwide presence, we operate over 60 units from north to south of the country and employ a committed team of more than 1,000 professionals, recognized as a reference in logistics solutions. We combine our expertise with a commitment to delivering integrated services characterized by agility, security, and results-focused operations, offering a diverse range of customized solutions tailored to our clients’ specific needs. This broad scope enables us to deliver high-quality logistics services across the entire national territory, connecting people, businesses, and markets. ### **WHAT ARE WE LOOKING FOR?** We seek a professional to serve as an **IT Assistant** at our local unit located in **Recife / PE**. ### **MAIN RESPONSIBILITIES AND DUTIES:** * Provide first-level technical support (help desk) to internal users; * Receive and log service requests (in person, by phone, email, or system); * Diagnose and resolve hardware and software issues; * Support configuration and maintenance of computers, notebooks, printers, and peripherals; * Perform installation and updates of operating systems and applications; * Assist in user, permission, and password management (e.g., Active Directory, internal systems); * Support basic network routines (Wi-Fi, cabling, network access); * Guide users on best practices for using IT resources; * Escalate more complex incidents to higher support levels when required; * Document procedures, solutions, and recurring incidents. ### **REQUIREMENTS AND QUALIFICATIONS:** * Currently pursuing a bachelor’s degree in Computer Networks, Computer Science, or related fields; * Administrative routine skills; * Ability to learn quickly; * Prior experience in this role is a plus. ### **POSITION DETAILS:** Salary Employment type: Permanent (CLT) * Working hours: Monday to Thursday, 08:00–18:00; Friday, 08:00–17:00 **Benefits:** Meal allowance (Caju Card) Transportation allowance (Caju Card) Health insurance (Unimed) / Dental insurance (Bradesco) **Interested in this opportunity!? Join our team, \#VemSerLOS ❤️** If you seek to join a dynamic team committed to excellence—and recognized as a great place to work—GRUPO LOS is your destination. Join us and be part of the future of logistics, where every employee contributes to our mission of connecting the world efficiently and innovatively.


