City Commercial Supervisor

Description

We are seeking a **City Commercial Supervisor** to oversee commercial leadership teams and local partner networks, monitoring performance targets and KPIs such as sales, activations, and customer base growth. Ensure execution of commercial strategies in cities under your responsibility by implementing action plans and securing necessary logistical and operational support. Directly negotiate with marketing suppliers, media outlets, and influencers, while managing institutional relationships with public agencies and technical support (IAT). Focus on leading the regional commercial cycle—from performance tracking to strengthening brand presence in the local market. If you are an attentive professional who delights customers and demonstrates strong ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align your team through follow-ups, training, feedback, task delegation, conflict resolution, motivation initiatives, performance evaluations, recruitment requests, reassignment or termination requests, and disciplinary actions, among other people management activities; * Promote and embed organizational culture within your team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze area performance indicators and define short- and medium-term actions to improve deliverables; * Identify innovations and improvements that increase productivity and performance across area activities; * Participate in audits when required; * Prepare and present reports, forms, spreadsheets, or documents to leadership upon request; * Contribute to strategic and budgetary planning for the area when requested; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform additional duties related to this position, as needed by the department and directed by leadership; * Supervise City Commercial Leadership teams, tracking goals, performance, and commercial development for each city under your responsibility; * Ensure execution of company-defined sales strategies, monitor commercial results, and implement action plans whenever necessary to improve KPIs and strengthen the company’s presence in each city; * Supervise the commercial partner network, monitoring brand ambassadors, store attendants, sales promoters, and local partner networks; * Negotiate with marketing suppliers to execute commercial activities in cities, and with local media outlets—including radio, television, and digital influencers—to expand brand and product visibility; * Support logistical operations for commercial activities, ensuring teams and partners have access to necessary resources to carry out commercial tasks; * Maintain close relationships with IAT teams to facilitate ticket creation and emergency technical support activation; * Manage institutional relationships, interacting with public agencies and local institutions when required, acting as a facilitator for the company’s commercial initiatives in the region; * Continuously monitor performance indicators, tracking results related to sales, activations, customer base growth, partner performance, and city-level commercial development. **Requirements and Qualifications** * Completed or ongoing undergraduate degree in Business Administration, Marketing, Commercial Management, or related fields; * Prior experience leading commercial teams; * Experience managing external sales and indirect channels; * Experience planning and executing commercial activities; * Management of commercial KPIs (sales, targets, PDU, conversion); * Commercial planning and campaign execution; * Knowledge of trade marketing; * Basic understanding of supplier and media outlet negotiations; * Fundamental knowledge of technical operations; * Strong institutional relationship skills; * Proficiency with Google tools (Sheets, Docs). **Additional Requirements:** * Willingness to travel frequently between cities; * Valid driver’s license and availability for relocation. **Preferred Qualifications:** * Experience in telecommunications or retail sectors is desirable; * Basic knowledge of technical operations related to Telecom/IAT. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A balanced horizontal and vertical structure—meaning you are the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Ifood vouchers at branches); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent PCD allowance; * Payroll-deductible loan (available after 6 months); * Up to 50% discount on Brisanet internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at higher education institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeastern Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeastern Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.