Call Center Agent

Description

Job Summary: Join AeC, a market leader in customer relationship management, providing telephone and multichannel support to answer questions and resolve issues. Key Highlights: 1. Growth opportunities and career development plan starting from the 3rd month 2. A company that values well-being and diversity 3. No prior experience required **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in the customer relationship management market, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that prioritizes employee happiness and well-being. **Career Development at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Telephone support to answer customer questions and provide quick solutions, guiding customers step-by-step to resolve issues. Work will be conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time, 6x1 or 5x2 schedules. Entry-level positions also available. No prior experience required; however, previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service agent, sales representative, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) permanent position Compensation: R$1.518,00 - R$3.178,28 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site