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Indeed
Customer Service Representative – Montes Claros
Citizen Experience is seeking a talented, out-of-the-box customer service representative to join our Talent Pool. If you possess exceptional process skills, are communicative, and comfortable interacting with people, this could be the opportunity you’ve been waiting for! Here, we are part of an exceptional team where we support, respect, contribute to, motivate, and creatively collaborate with one another—this is how the best ideas emerge. If you’re looking to accelerate your career in an environment brimming with opportunities—where “acceleration” means not only advancing in roles and responsibilities but also continuously tackling challenges—don’t miss this chance! Responsibilities and Duties: **Responsibilities and Duties** * **Public Service**: Greet and guide citizens regarding the various services offered, providing clear and accurate information. * **Document Screening**: Review and organize documents required for service delivery, ensuring all prerequisites are met before directing citizens to the appropriate departments. * **Request Processing**: Assist in completing forms, collecting data, and forwarding requests to relevant departments—for example, ID card (RG) and driver’s license (CNH) issuance, and appointment scheduling. * **Administrative Support**: Perform administrative tasks such as updating records, archiving documents, and maintaining databases, ensuring operational efficiency and accuracy. * **Queue and Appointment Management**: Organize and manage waiting queues and pre-scheduled appointments to optimize service flow and reduce citizen wait times. * **Problem Resolution**: Promptly and effectively resolve user inquiries and issues, delivering courteous and efficient service, and escalating complex cases to supervisors when necessary. * **Quality Standards Maintenance**: Adhere to company procedures and policies, ensuring compliance with organizational quality and service standards. **Requirements and Qualifications** * Completed high school education; * Typing proficiency; * Basic Microsoft Office suite skills; * Prior customer service experience is a plus; **Additional Information** **Monthly Salary:** BRL 1,549.27 **Our benefits package includes:** Transportation Allowance (6% employee contribution). Birthday Day Off—celebrate however you like! Amil Health Insurance Plan (no monthly premium for primary beneficiaries); Amil Dental Insurance Plan (no monthly premium for primary beneficiaries); Meal/food allowance: BRL 25.73 per day; Wellhub: Focus fully on your health—balance physical and mental well-being! ‍ To relax and support mental health, we partner with ZenKlub, a therapy platform. Life Insurance Pharmacy Discount: Special discounts on medications and pharmaceutical products **Work Schedule:** Monday to Friday, 7:45 AM to 5:30 PM **Work Location:** UAI–Montes Claros, Av. Donato Quintino, 90, Store A9, Cidade Nova – Montes Claros/MG – 39400-546 We are **CiX – Citizen Experience**, a govtech dedicated to transforming access to public services—making citizens’ lives easier through innovative solutions, advanced technology, and greater efficiency. Our goal is to seamlessly integrate physical and digital channels, delivering a complete experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment offering continuous learning opportunities and challenging projects, join our team! \#ForPeople
R. Santa Efigênia, 374 - Morrinhos, Montes Claros - MG, 39400-441, Brazil
R$1,549/month
Indeed
Telemarketing Agent – Email, Chat, WhatsApp
**New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience, and since 2020 have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development at AeC** At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Telephone support to answer customer inquiries and provide quick solutions, as well as guiding them step-by-step to resolve issues. Work conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2 work patterns. Position also open to first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, customer service center (SAC) agent, sales agent, teleoperator, interaction expert, operator, etc., would be considered an advantage. **Here, you’ll find cutting-edge technology and human warmth, innovation, people, and opportunities.** Job type: Part-time, CLT (Consolidated Labor Laws) permanent position Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance
R. Santa Efigênia, 374 - Morrinhos, Montes Claros - MG, 39400-441, Brazil
R$1,518/month
Indeed
Telemarketing Agent – Email, Chat, WhatsApp
**New: We’ve partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step to resolve issues. Work conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be over 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2 work patterns. Position also open to first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center) agent, sales professional, teleoperator, interaction expert, operator, etc., is considered an advantage. **Here, you’ll find cutting-edge technology and human warmth, innovation, people, and opportunities.** Job type: Part-time, CLT permanent employment Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance
R. Santa Efigênia, 374 - Morrinhos, Montes Claros - MG, 39400-441, Brazil
R$1,518/month
Indeed
Busser (Waiter Assistant) / Kitchen Assistant / Sushi Assistant / Cashier
**ATTENTION:** ***Position located in Belo Horizonte, Minas Gerais. This position is being advertised in Bocaiúva because the company conducts external recruitment for candidates willing to relocate to Belo Horizonte for work. We provide accommodation for employees from other regions of Minas Gerais and from other states.*** **AVAILABLE POSITIONS:** Kitchen Assistant, Sushi Assistant, Cashier, Busser (Waiter Assistant). **COMPENSATION:** Base salary of R$1,640.00 (pre-tax) + monthly bonus of up to R$200.00, with potential for gradual increases. **BENEFITS:** Health insurance (no payroll deduction), dental plan (no payroll deduction), tuition assistance, meals provided at the workplace, full accommodation covered by the company, SESC membership, and 50% discount at our restaurants. **WORK SCHEDULE:** Rotating schedule with two days off per week. Employment type: Full-time CLT contract Pay: R$1,640.00 – R$1,840.00 per month Benefits: * Medical insurance * Dental insurance * Transportation allowance Selection questions: * Please submit your resume only if you are available to relocate to Belo Horizonte, Minas Gerais. * We provide accommodation for candidates from other states. Are you available to relocate? SUBMIT YOUR RESUME ONLY IF YOU ARE AVAILABLE TO RELOCATE. * Do you confirm your availability to relocate to Belo Horizonte? We provide accommodation in the city.
R. Henrique Soares De Souza, 129 - Bocaiuva, Bocaiúva - MG, 39390-000, Brazil
R$1,640-1,840/month
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