Indeed
Business Assistant - Boa Viagem - CE
In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honest, confident, inspiring, and strong people.**
**MISSION:** To operate with excellence Brazil's leading Microcredit program, creating opportunities and developing and valuing people.
**VISION:** To be recognized for excellence in microfinance services operations and a reference in people's development.
**VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion.
The **Business Assistant** will perform administrative routine activities at the Unit and provide service to clients of the Crediamigo Program, according to the policies, methodologies, and administrative and operational procedures established by CAMED Microcredit.
If this role aligns with your professional purpose, join **CAMED MICROCREDIT!**
**Responsibilities and duties**
Perform administrative activities according to the policies and operational procedures established by CAMED Microcredit;
Provide customer service through all channels (physical and digital) to Crediamigo Program clients, according to credit policy, operational procedures, and guidelines established by CAMED Microcredit;
Provide clients with information about microfinance products and services and the status of their credit applications;
Support the sales of products and services offered by the Crediamigo Program according to credit policy, operational procedures, and guidelines established by CAMED Microcredit;
Support collection actions, re-engagement of lost customers, and prospecting new clients according to credit policy, operational procedures, and guidelines established by CAMED Microcredit;
Register client Crediamigo credit application data into the operational system according to credit policy, operational procedures, and guidelines established by CAMED Microcredit;
Conduct client registration checks to ensure smooth operational processes;
Verify necessary documents for Crediamigo client registration;
Submit credit applications into the operational system;
Monitor, via the operational system, the progress of credit applications;
Send requested documentation to Remote Compliance;
Assist in organizing Unit events;
Verify credit instruments for contracted operations, digitizing them and storing them in the Unit's safe, if applicable;
Store and relocate documents according to the Archiving Plan;
Assist in conducting inventories of credit instruments, files, and CAMED Microcredit's assets;
Support personnel-related routines, forwarding them to the Regional Human Development team;
Perform administrative payment procedures for the Unit;
And other tasks related to the area.
**Requirements and qualifications** **Mandatory requirements:**
Legal age (18 years or older);
Education: Completed high school;
Availability for intercity travel;
Experience in administrative routines and customer service;
Computer skills and proficiency in Office Suite (Word, Excel, and PowerPoint).
**Additional information** **Salary:**
Base salary of R$ 1.717,73;
Variable compensation, reaching up to R$ 869,33;
Bonus (HR will inform during the selection process).
**Benefits:**
Training;
Life insurance;
Health plan;
Transportation voucher;
Dental plan;
Private pension plan;
Partnerships with educational institutions;
Wellhub wellness incentive program;
Meal allowance and food basket totaling R$ 1.507,24;
Childcare/babysitter reimbursement for children up to 5 years and 11 months – R$ 320,38 (fixed amount per child);
Quality of Life Program (We offer subprograms supporting health and well-being of our employees across physical, emotional, and social dimensions).
**Workload:** 40 hours per week;
**Working hours:** From 08:00 AM to 05:00 PM (Monday to Friday).
We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, the LARGEST Productive and Oriented Microcredit Program in Brazil**, a leader in its segment.
Currently, we have **over 5,000 employees** operating in **more than 1,900 municipalities** across the Northeast and northern regions of Minas Gerais and Espírito Santo states, making us the LARGEST microcredit operator in Brazil.
In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honest, confident, inspiring, and strong people.**
**MISSION:** To operate with excellence Brazil's leading Microcredit program, creating opportunities and developing and valuing people.
**VISION:** To be recognized for excellence in microfinance services operations and a reference in people's development.
**VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation.
**We are CAMED, we are CREDIAMIGO!**

R. Antônio Domingues, 314 - Centro, Boa Viagem - CE, 63870-000, Brazil
R$1,717/month