At Viacredi, everyone grows and strengthens together. We are a cooperative built by people for people — with proximity, trust, and commitment. Here, you have the opportunity to transform lives and build a purpose-driven career. We are proud to hold **top positions among the best companies** to work for, according to *Great Place to Work* (GPTW) 2025: 1st best company to work for in Santa Catarina — large companies category. 1st best financial institution to work for in Brazil — credit cooperatives category. 4th best company to work for in Brazil — large companies category. Certified with the Mental Health Seal by *Great People Mental Health* We value an inclusive and respectful environment. All positions are open to diverse talents — people with disabilities, Black people, LGBTQIAPN+, individuals aged 45+, and others. **Important:** all communication throughout the selection process occurs exclusively via email through the Gupy platform — from initial screening feedback to interview invitations and subsequent stages. WhatsApp messages are sent **after the initial screening**, if you advance and speak with the recruiter; however, primary communication remains via email. **Please monitor your inbox and spam folder!** **Responsibilities and Duties** * Analyze credit portfolio data to identify behavioral patterns, risk, and recovery opportunities; * Develop and propose collection and recovery strategies based on quantitative and qualitative analyses; * Segment the delinquent portfolio, defining specific actions according to customer profile, delinquency status, and product; * Monitor and evaluate the effectiveness of applied strategies, proposing continuous adjustments to maximize results; * Build and track performance indicators (KPIs) related to credit recovery; * Support the definition of negotiation policies, such as discount ranges, payment terms, and conditions; * Prepare management reports and executive analyses to support leadership decision-making; * Identify opportunities for improvement in processes, tools, and models used in recovery; * Participate in the development and evolution of analytical models and supporting systems (e.g., dashboards, automations, Power BI, etc.); * Ensure data quality and consistency used in analyses; **Requirements and Qualifications** * Bachelor’s degree completed or in progress in Information Technology, Statistics, Systems Analysis and Development, Computer Science, Engineering, Data Science, or related fields; Essential Knowledge: * Advanced Excel; * Power BI: M language, DAX, and efficient automatic refreshes; * SQL. Preferred Qualifications: * Python (automations, data manipulation, integrations); * Experience with Databricks **Additional Information** **Benefits:** **Meal/Voucher Allowance of R$ 2.100,00** \- So you can enjoy a delicious meal every day. **Birthday Day Off** \- To celebrate this special date your way. **Semiannual PPR (Profit-Sharing Plan), twice per year** \- We build and achieve goals together. **13th Month Meal/Voucher Allowance of R$ 300,00** \- A benefit designed to make your year-end even more complete. **Health Insurance** \- Taking care of health is fundamental. **Dental Insurance** \- Because life is made of smiles. **Transportation Voucher** – For safe commuting. **Life Insurance** – Better safe than sorry, right? **Private Pension Plan** \- For a secure future. **50% Educational Assistance for Undergraduate and Graduate Studies** \- We support your academic journey. **ANBIMA Certification Reimbursement** \- Incentives and training to enhance our people’s development. **Childcare Allowance of R$ 608.98 for dependents up to 6 years and 11 months** \- So you can work peacefully while your most important person receives excellent care. **Extended Maternity and Paternity Leave** \- Through extended leave, you’ll be able to closely accompany and spend more time with your child during their early developmental stages. **Psychological Support** – We want each employee to always strive for their best. **Career Mentoring** – To support your professional development. **Total Pass: Partnered Gyms** \- Focused on prioritizing physical health and quality of life through discounts at partnered gyms for you and your dependents. **Nutritional Support** \- Nutritional guidance to help build healthier habits. **Financial Consulting** \- Specialized support to assist employees with financial organization and planning. This is our purpose, and we’re delighted to share it with you. For over 70 years, Viacredi has built a trajectory of positive impact, transforming the lives of more than one million cooperative members. Throughout this time, we’ve played an essential role in fulfilling dreams and driving community development where we operate. With a dedicated and committed team of over 2,100 employees, we believe in the power of collaborative work grounded in ethics, transparency, and respect. Daily, we unite efforts to deliver personalized service that values and recognizes the uniqueness of each Cooperative Member. Our culture centers on human-to-human relationships, where humanization is the essence of everything we do. We engage body, mind, and soul, ensuring every interaction reflects our genuine commitment to the well-being and development of our Employees. Guided by this purpose, our team makes Viacredi the best company to work for in Santa Catarina and one of the best in Brazil — an achievement recognized by Great Place to Work. This distinction reflects our ongoing commitment to creating a welcoming, inclusive, and inspiring workplace where every employee has the opportunity to grow and contribute to the **transformation of lives.**
João Silva
Indeed · HR
João Silva
Indeed · HR
