Description
Job Summary:
We are seeking a Technical Support Assistant to support technology operational routines, ensuring agility and quality in user support.
Key Highlights:
1. Ideal for those eager to learn and develop in the IT field
2. Position with high operational demand
3. Collaborative, organized profile with strong communication skills
We are looking for a **Technical Support Assistant** to support our technology operational routines, ensuring agility, organization, and quality in user support. This person will be responsible for providing initial technical support for day-to-day issues, contributing to the smooth operation of the company's systems and equipment.
This is a position with **high operational demand**, ideal for individuals eager to learn, grow within the IT field, and advance alongside the company. We seek a **trainable** candidate with a collaborative, organized profile and strong communication skills.
**Responsibilities:**
* Handling technical support tickets (basic level)
* Remote user support (when required)
* Collection of SPED filings and fiscal documentation
* Preparation of preliminary submissions
* Verification of digital certificates and powers of attorney for SPED submissions
**Candidate Profile:**
* Ability to handle high operational demand
* Organized profile with attention to detail
* Strong communication skills
* Interest in learning and developing in the technology field
**Benefits:**
* Meal allowance
* Transportation allowance
* Dental plan
* Nutritional and psychological support assistance
* SESC membership benefits
**Employment Type:** Full-time, permanent CLT contract
**Work Schedule:**
Monday to Thursday: 8:00 AM to 12:00 PM and 1:00 PM to 6:00 PM.
Friday: 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM
Employment Type: Full-time, permanent CLT contract
Compensation: R$1.900,00 per month
Benefits:
* Dental assistance
* Meal allowance
* Transportation allowance
Work Location: On-site