ELECTRONIC TECHNICAL SUPPORT

Description

Job Summary: As an Electronic Technical Support professional, you will provide support, diagnose and monitor technical failures, prepare equipment, perform post-sales activities, guide customers, and document processes. Key Highlights: 1. Technical support and diagnosis of technical failures 2. Equipment preparation and testing, post-sales activities 3. Technical support to the sales team and process documentation **We are hiring \| Electronic Technical Support** Elevo RH is conducting a selection process for on-site work in **Blumenau/SC**. **Employment Type:** CLT **Neighborhood:** Badenfurt **Working Hours:** * 07:00–12:00 \| 13:12–17:00 (Monday to Friday) **Responsibilities:** * Respond to and register support requests via phone, e-mail, and WhatsApp * Analyze and diagnose technical failures, identifying root causes * Monitor support requests and keep customers informed * Prepare, configure, and test equipment * Prepare technical reports and assessments * Perform post-sales activities, guiding customers on equipment operation * Document support processes and procedures * Provide technical support to the sales team in customer service **Requirements:** * Knowledge of industrial electrical systems, frequency inverters, and three-phase motors * Microsoft Office Suite * Valid Driver's License Category B * Strong communication skills, customer focus, and problem-solving ability **Preferred Qualifications:** * Intermediate English proficiency * Technical or higher education degree in electrical/electronic engineering (completed or in progress) * Residence near Badenfurt or adjacent neighborhoods **Benefits:** * Medical assistance after hiring * Meal allowance: R$ 30.00 per business day * Transportation allowance * Attendance bonus: R$ 125.00 * Dedicated space for meals and rest * Specialized training * Career growth opportunities Job Type: Full-time, Permanent CLT Work Location: On-site