Description
Job Summary:
Provide exceptional customer service, ensuring a comfortable, efficient, and professional experience for patients while collaborating with the team.
Key Highlights:
1. Exceptional customer service in the clinical environment
2. Collaboration to foster a harmonious workplace
3. Clear and accurate communication with patients
**Mission**
Deliver exceptional customer service, ensuring that patients’ experience at the clinic is comfortable, efficient, and professional. Communicate\-clearly with patients, providing accurate information regarding appointment times, procedures, and clinic policies. Collaborate with other staff members to maintain a harmonious workplace and ensure a positive patient experience.
**Main Responsibilities**
* Schedule appointments and exams
* Monitor and direct internal patient flow
* Respond to medical requests
* Serve as the interface between Reception, Triage, and the Medical Office
**Requirements**
* Proficiency in computer applications
* Experience in public-facing customer service
* Completed high school education
**Behavioral Skills**
* Multitasking
* Proactivity
* Dynamism
**Location**: Shopping Park Europeu \- Rodovia Paul Fritz Kuehnrich, 1600 \- 2nd Floor \- Itoupava Norte, Blumenau \- SC, 89052\-380
**Working Hours**: Monday to Friday, 07:30 to 17:30