ELECTRONIC TECHNICAL SUPPORT

Description

Job Summary: Electronic Technical Support for customer service, diagnosis, preparation, and monitoring of equipment, as well as preparation of reports and documentation of processes. Key Highlights: 1. Electronic technical support and customer service 2. Equipment preparation and testing 3. Opportunities for growth and development **We are hiring \| Electronic Technical Support** The Amana HR Consulting firm is conducting a selection process for on-site work in **Blumenau/SC**. **Employment Type:** CLT **Neighborhood:** Badenfurt **Working Hours:** * 07:00–12:00 \| 13:12–17:00 (Monday to Friday) **Responsibilities:** * Respond to and register support requests via phone, e\-mail, and WhatsApp * Analyze and diagnose technical failures, identifying root causes * Track requests and keep customers informed * Prepare, configure, and test equipment * Prepare technical reports and assessments * Provide post\-sales support, guiding customers on equipment operation * Document support processes and procedures * Provide technical support to the sales team in customer service **Requirements:** * Knowledge of industrial electrical systems, frequency inverters, and three-phase motors * Microsoft Office Suite * Valid Class B driver's license * Strong communication skills, customer focus, and problem-solving ability **Preferred Qualifications:** * Intermediate English proficiency * Technical or higher education degree in electrical/electronic engineering (completed or in progress) * Residence near Badenfurt or adjacent neighborhoods **Benefits:** * Medical assistance after formal employment * Meal allowance: R$ 30.00 per business day * Transportation allowance * Attendance bonus: R$ 125.00 * Dedicated space for meals and rest * Specialized training programs * Opportunities for career growth **Resume Submission:** amanaconsultoriaemrh@gmail.com **Subject Line:** Electronic Technical Support – Blumenau Job Type: Full-time, Permanent CLT