**JOB OPENING: Accommodation Coordinator** We are looking for an **Accommodation Coordinator** to join our team! If you are passionate about hospitality, focused on guest service, organized, and a natural leader, this opportunity is for you. **Responsibilities** * Coordinate front office and housekeeping operations, ensuring excellence in check-in, check-out, and guest service processes. * Manage the front office and housekeeping teams, including scheduling, performance monitoring, and daily support. * Address guest issues, complaints, and special situations. * Maintain efficient communication with Housekeeping, Maintenance, Reservations, and Food & Beverage departments. * Monitor departmental performance indicators (e.g., NPS, guest reviews, occupancy rates). * Ensure adherence to quality standards and internal procedures. * Support the implementation of operational improvements and hospitality strategies. **Requirements** * Proven experience in the hospitality industry, preferably in front office/accommodation roles. * Experience leading teams. * Completed or ongoing undergraduate degree in Hospitality Management, Tourism, Business Administration, or related fields. * Familiarity with Property Management Systems (PMS). * Strong communication skills, organizational ability, and a proactive, solution-oriented mindset. * Availability to work rotating shifts and flexible hours. * **Preferred Qualifications** * Intermediate or advanced English proficiency. * Experience in boutique hotels. * Experience with performance metrics and customer service KPIs. **Benefits** * Meal Voucher: BRL 300.00/month * Attendance Bonus (grocery basket) * Health Insurance (after 3 months) * Pharmacy Benefit Plan (after 3 months) * Dental Insurance * Study Grant up to 50% (after 6 months) * SESC Membership * Life Insurance * Accommodation Discount across the Hotel Group * Monthly Team-Building Events * Birthday Day Off * TotalPass * Performance/Occupancy Bonus (after 3 months) **How to Apply:** Send your updated resume, including your **salary expectations**, to subgerente@liwehotels.com.br, with the subject line clearly indicating the position you are applying for. Example: “Job Opening – **Front Office Coordinator**”. Employment Type: Full-time CLT Employment Type: Full-time CLT Salary: BRL 4,500.00/month Benefits: * Medical Insurance * Life Insurance * Meal Voucher * Transportation Voucher