Operations Manager - Technology

Description

Job Summary: Oversee the software development lifecycle, ensure operational efficiency and process optimization, and lead strategic projects. Key Highlights: 1. Leadership of strategic projects (e.g., applied AI and system integrations) 2. Management of multidisciplinary teams and talent development 3. Acting as a bridge between commercial and technical areas Join the Pulsati team! *We develop technological solutions for healthcare companies of all sizes and segments.* *The most important ingredient at PULSATI is investment in people focused on innovation. Together, we have over 30 years of experience on this journey in the healthcare sector.* *Since then, we have united our efforts toward a single purpose—empathy to achieve collective results.* *We believe the factor that will differentiate our company from others is the importance we place on the people who work with us. Our employees’ and service providers’ experience, skills, and expertise will determine our market success.* *We do this with agility, commitment, technology, design, and a qualified team capable of delivering end-to-end, integrated solutions with a single point of contact. **Position:** ---------- * Oversee the software development lifecycle (timelines, costs, and quality) * Ensure operational efficiency and internal process optimization * Identify improvements to reduce waste and increase productivity * Lead strategic projects (e.g., applied AI and system integrations) * Act as a bridge between commercial and technical areas * Support technical proposal development and API mapping * Manage multidisciplinary teams and develop talent * Promote agile culture within teams * Manage stakeholders and relationships with strategic clients (healthtech) * Ensure customer satisfaction and contract evolution **Requirements:** --------------- Solid experience in operations management for software/IT services Knowledge of agile methodologies Understanding of system architecture Experience with API mapping and integration Knowledge of AI trends applied to development Analytical capability and data-driven decision-making Strategic vision and focus on operational efficiency Negotiation skills and interface with commercial areas Bachelor's degree in fields such as: * Software Engineering * Information Systems * Business Administration Postgraduate degree in Project or Business Management (preferred)