ELECTRONIC TECHNICAL SUPPORT

Description

Job Summary: Electronic Technical Support responsible for handling requests, diagnosing failures, preparing equipment, preparing reports, and guiding customers. Key Highlights: 1. Growth opportunity 2. Specialized training 3. Technical support for the sales team **We are hiring \| Electronic Technical Support** **Employment type:** CLT **Neighborhood:** Badenfurt **Working hours:** * 07:00–12:00 \| 13:12–17:00 (Monday to Friday) **Responsibilities:** * Handle and register support requests via phone, email, and WhatsApp * Analyze and diagnose technical failures, identifying root causes * Track requests and keep customers informed * Prepare, configure, and test equipment * Prepare technical reports and assessments * Provide after-sales support by guiding customers on equipment operation * Document support processes and procedures * Provide technical support to the sales team in customer service **Requirements:** * Knowledge of industrial electrical systems, frequency inverters, and three-phase motors * Microsoft Office suite * Valid driver's license (Class B) * Strong communication skills, customer focus, and problem-solving ability **Preferred qualifications:** * Intermediate English proficiency * Technical or undergraduate degree in electrical/electronic engineering (completed or in progress) * Residence near Badenfurt or adjacent neighborhoods **Benefits:** * Medical assistance after probation period * Meal allowance: BRL 30.00 per business day * Transportation allowance * Attendance bonus: BRL 125.00 * Dedicated space for meals and rest * Specialized training * Growth opportunity Job type: Full-time, Permanent CLT Work location: On-site