* Provide internal customer service via chat, phone, and email; * Perform general administrative procedures; * Responsible for managing email and WhatsApp groups; * Monitor and complete control spreadsheets; * Ensure compliance with departmental procedures and processes. * Financial control; * Assist in organizing and managing the workflow for receiving and sending invoices and payment slips; * Organize and inventory office supplies; * Open purchase requisitions in systems as needed; * ECS/PV travel management About Experian Serasa Experian is the first and largest Datatech company in Brazil. A leader in intelligence solutions for risk and opportunity analysis, focusing on credit, authentication, and fraud prevention journeys. With cutting-edge technology, innovation, and top talent, we transform risk uncertainty into better decisions, helping individuals achieve their dreams and businesses of all sizes and segments to thrive. We have 22,000 people operating in 32 countries, and every day we invest in new technologies, talented professionals, and innovation to help all our customers maximize every opportunity. Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a component of the FTSE 100 index. Experience and Skills * Higher education, currently pursuing or completed, preferably in Administration; * Intermediate-level Office suite skills; * Experience in internal/external customer service; * Strong communication and writing skills; * Time management and organizational abilities. Additional Information At Serasa Experian, we believe diversity is essential for a healthier and more innovative workplace where everyone can share experiences and express their ideas. Therefore, we implement various initiatives to promote inclusive recruitment and support professional development. Additionally, we have affinity groups created to empower and support underrepresented groups: ExperianPride (LGBTQIAPN+ community), Ubuntu (racial equity), Women in Experian (gender equity), Aspire (people with disabilities), and Connecting Generations (generations). Come be part of this transformation! #LI-ONSITE **Join the #FastTeam!** Let's grow together! We truly want to contribute to the growth of those around us. Our purpose? To improve lives, share dreams, and achievements.