Description: What do you need to join us? * Bachelor’s degree in Technology, such as Information Security, Computer Science, Information Systems, or related fields; * Minimum 2 years of professional experience in the field; * Strong communication and interpersonal skills, with the ability to bridge departments and present results effectively; * Technical writing proficiency for developing advanced documentation and corporate policies; * Autonomy in making technical decisions and leading projects; * Analytical mindset, with mentoring capability, strategic collaboration skills, and business-oriented vision; * Focus on continuous improvement and innovation. Hard skills: * Voice Gateway / Session Border Controller (SBC) configuration (Khomp/TelcoBridges); * SIP PBX; * Predictive dialers; * TCP/IP networking; * GNU/Linux — service, user, process, and configuration administration; * Programming language knowledge (PHP/Python/Bash); * Database knowledge (MySQL/SQL Server); Soft skills: * Clear and influential communication, adaptable to diverse audiences (technical and non-technical); * Collaboration and teamwork, with a partnership-oriented and supportive attitude; * Resilience and adaptability in dynamic environments and under high-complexity demands; * Critical and analytical thinking to identify root causes and propose effective solutions; * Organization and prioritization management, ensuring efficiency even under pressure. Desired certifications: * Digium Certified Asterisk Professional (dCAP); * LPIC-1. Your routine on the BP team as a Senior Telecom Analyst? * Contribute to defining monitoring criteria for incident prevention, resolution, and root cause identification in telecom environments; * Monitor resource performance, identifying and proposing improvements; * Participate in the development of telecom projects and products; * Configure new environments and perform integrations with partner products; * Support internal teams, audits, and vendors; * Supervise and guide team members, and assist other areas requiring telecom-related information. 2512090203141854912