Implementation Analyst

Description

Job Summary: We are seeking a professional to implement Senior's solutions, contributing to project success and supporting clients in adopting and using our technologies, ensuring a positive experience and expected outcomes. Key Highlights: 1. Work on technology solution implementation projects for clients. 2. Understand business processes and translate needs into solutions. 3. An environment that values trust-based relationships, transparency, and growth. At Senior, we believe people are central to the results we build with our clients. We enhance work through collaboration, proximity, and purpose, in an environment that values trust-based relationships, transparency, and space to grow alongside the business. **ABOUT THE CHALLENGE**: We are looking for a professional to implement Senior's solutions, contributing to project success and supporting clients in adopting and using our technologies. You will be responsible for supporting system implementation, understanding business processes, configuring solutions, conducting training sessions, and guiding clients throughout their implementation journey—ensuring a positive experience and achievement of expected outcomes. This is an opportunity for those who enjoy working closely with clients, solving problems, understanding diverse business scenarios, and transforming needs into value-generating solutions. **KEY RESPONSIBILITIES**: * Work on technology solution implementation projects for clients. * Conduct requirements gathering, understand business processes, and support solution definition. * Configure and parameterize systems according to client needs. * Conduct user training and capacity-building sessions. * Provide support and assist in resolving questions and issues during implementation. * Monitor adoption of implemented solutions, identifying improvement opportunities. * Document project processes, configurations, learnings, and best practices. * Collaborate with internal teams to ensure delivery quality and client satisfaction. **WHAT WE EXPECT FROM YOU**: * Bachelor’s degree completed in Information Systems, Computer Science, Business Administration, or related fields. * Experience in software implementation, consulting, or client-facing roles. * Knowledge of business processes and requirements gathering. * Experience delivering user training and presentations. * Familiarity with agile methodologies and project management tools. **WHAT MAY STRENGTHEN YOUR APPLICATION**: * Experience implementing ERP systems. * Knowledge of BPM (Business Process Management). * Experience in software companies, consulting firms, or technology service providers. * Experience in process transformation or improvement projects. * Certifications related to agile methodologies, project management, or service management. * Postgraduate studies or specialization in related areas. **Our Benefits**: * Medical and dental plans; * Life insurance; * PPLR — Profit and Results Sharing Program; * Wiipo Club offering exclusive discounts and benefits; * TotalPass — Gym and wellness benefit; * OnHappy — Travel benefits and advantages; * Banked hours; * Citizen Company: Extended maternity and paternity leave; * Newborn assistance; * PET assistance; * Senior Corporate University; * Career development plan. **Our Senior Way**: Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality because experiences and perspectives are unique, offering opportunities that embrace diversity of people and thought. This is how we achieve outstanding results—driving client success through the dedication of incredible people. These details apply specifically to this opportunity, but you can explore all our openings and learn more about being part of Senior on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the largest management software developers in the country. With over 35 years of history and operations across Brazil, we drive the digital transformation of thousands of companies through technology. We expanded internationally by acquiring a company in Colombia, strengthening our presence in Latin America. The quality of our solutions stems from the work of over 3,600 professionals and a comprehensive portfolio focused on high performance. Guided by our purpose—Empowering People and Accelerating Businesses—we have been recognized eight times as a Great Place to Work®. We continue growing consistently, valuing people, culture, and collaboration—because accelerating the future is part of who we are. Discover more about us at **www.senior.com.br**, or follow our content on social media: