We work tirelessly to connect people. Therefore, working at VERO is the ideal opportunity for those who enjoy challenges. More than that, it's the chance to gain knowledge and grow within a company that looks toward the future. Our team is growing—see below for more details about the position. **Responsibilities and duties** * Equipment control; * Hours control; * Backlog control; * Posting notes in SAP; * Processing refund and travel requests; * Opening, tracking, and monitoring tickets in GLPI; * Maintenance materials posting in SAP. **Requirements and qualifications** * High school diploma; * Intermediate Excel skills; * Experience with Adapter, SAP, and Mercado Eletrônico are differentials. **Additional information** #### **Working hours:** **First shift Mon-Fri 10:00-13:00 / 14:00-19:00; Sat 09:00-13:00** #### **Second shift 6x1 \- Mon-Fri 08:00-12:00 / 13:00-17:00; Sat 08:00-12:00** #### **We offer:** * Profit Sharing Program (PPR) * Medical and dental coverage * Meal and food allowance * Life insurance * PAS (VERO Social Assistance Program) * One day off during your birthday month * Corporate University * Totalpass (Discounts on Gyms/Sports) * Childcare allowance * Disabled child allowance * Internet benefit This position is open to applicants with disabilities (PCD). At VERO, we value Diversity because we believe it is essential to share ideas and different perspectives to bring the representation our customers need! VERO values Privacy and Personal Data Protection. The candidate's personal data will be processed according to our Privacy Policy available on our website https://verointernet.com.br/politica\-de\-privacidade/, in the exclusive section “WHEN YOU APPLY FOR ONE OF OUR JOB OPENINGS”. We are **VERO**, We were born from combining high-quality service with agile support to simplify the world for each customer. Today, VERO stands among the largest broadband providers in the country, with over 1 million subscribers. Our purpose is to lead the (r)evolution in customer experience, going beyond connectivity. It's not just about doing more, but about doing better. Our services serve as a bridge for people to access knowledge, entertainment, and interactions with quality and speed. We know each person has their own world, and we pay close attention to what your world needs. **VERO, the size of your world!**