Operational Leader

Description

Job Summary: Lead and develop the operational team, manage the Sorting Center and e-commerce operations, monitor performance indicators, and ensure compliance with procedures. Key Highlights: 1. Operational leadership and team development 2. Efficient management of the Sorting Center and e-commerce operations 3. Promotion of team engagement and high performance **Responsibilities:** * Lead, guide, and develop the operational team, ensuring alignment with operational guidelines; * Manage the Ribeirão Preto/SP Sorting Center (SC) and e-commerce operations, ensuring efficiency, quality, and SLA compliance; * Monitor operational workflow, including sorting, loading, and dispatch processes, ensuring adherence to established standards; * Monitor performance indicators (KPIs), analyze deviations, address incidents, and support implementation of continuous improvement actions; * Ensure compliance with operational procedures and safety regulations; * Work closely with the team (assistants and associates), promoting engagement, operational discipline, and high performance. **Prerequisites:** * Completed high school education; * Experience in logistics; * Experience in leadership; * Intermediate Excel proficiency preferred; * Employment type: Full-time, CLT permanent position. **Benefits:** * Health insurance * Dental insurance * Profit-sharing program * Life insurance * Meal allowance * Food allowance * Transportation allowance or shuttle service * Day Off * Total Pass Employment type: CLT permanent position Salary: R$3.000,00 - R$4.424,28 per month Benefits: * Health assistance * Dental assistance * Profit-sharing program * Life insurance * Meal allowance * Food allowance * Transportation allowance Work location: On-site