Ad Ops Programmatic Campaign Manager

Description

Summary: The AdOps Campaign Manager owns campaign setup, delivery, and execution, managing accounts, engaging with digital agencies and clients, and collaborating with internal teams. Highlights: 1. Own programmatic demand partnerships and campaign optimization 2. Thrive in fast-paced AdTech environments, balancing technical and communication 3. Drive programmatic revenue growth and optimize campaign KPIs **ROLE PURPOSE** The AdOps Campaign Manager is responsible for the ownership of the campaign setup and day\-to\-day delivery and execution. The primary responsibilities of the role include the management of the accounts assigned in your portfolio, engaging with the respective digital agency counterparts, clients, and external partners, along with working closely with internal teams (AdOps, Sales \& Tech). **WHAT YOU ARE DOING** You’ll be responsible for owning programmatic demand partnerships and ensuring campaigns are implemented, optimized, and delivered with strong performance and accuracy. This role * Partnered with the Head of Programmatic and cross\-functional teams to execute high\-impact campaigns, consistently exceeding client KPIs while delivering premium account support. * Design and execute A/B tests across diverse programmatic platforms to uncover performance blockers and work closely with tech teams to resolve them. * Maintain proactive communication with partnerships and client stakeholders to ensure campaign alignment, providing transparency through regular reporting, status meetings, and real\-time performance updates. * Comfortable setting up campaigns within SSP platforms such as Pubmatic, Xandr, and others, to maximize their traffic to the accounts needed. * Develop, implement, and manage programmatic in\-app ad campaigns on both Kidoz and DV360/CM360 platforms. * Escalate any campaign blockers immediately to ensure all deliverables are completed accurately and on time. * Elaborate reports to show campaign performance and results to share internally and externally with the client. **WHAT YOU BRING TO THE TEAM** You are analytical, detail\-oriented, and highly organized. You thrive in fast\-paced AdTech environments and are comfortable balancing technical troubleshooting with partner\-facing communication. You are proactive in identifying issues and confident collaborating across technical and commercial teams. * You have experience managing programmatic demand campaigns within a digital advertising or AdTech environment. * You have hands\-on experience working with SSP platforms and ORTB integrations. * You have strong troubleshooting and analytical skills across live campaigns. * You have expertise in interpreting complex performance data to drive campaign success, with a specialized ability to troubleshoot root causes of discrepancies and implement effective optimizations. * You are comfortable working with technical tools, dashboards, and analytics platforms. * You communicate clearly and effectively with both technical and commercial stakeholders. * You are experienced in managing Jira or similar ticketing systems. * You are comfortable working cross\-functionally across AdOps, Sales, Tech, and Data teams. **WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR** In your first 6–12 months, success in this role looks like * Demand partnerships consistently meeting or exceeding revenue and performance targets. * Smooth and well\-documented partner integrations with minimal technical friction. * Reduced campaign discrepancies and faster issue resolution times. * Strong internal and external stakeholder confidence in campaign execution. * Clear and consistent reporting on campaign results and optimization strategies. * Contribution to improved operational processes and QA standards within AdOps. **DEMONSTRATED EFFECTIVE BEHAVIOURS (what “good” looks like)** You are likely succeeding in this role when you: * Proactively identify and resolve campaign performance issues. * Deliver comprehensive analytical reports that uncover actionable insights * Provide clear, concise technical context when escalating issues. * Maintain accurate documentation and organized workflows. * Communicate confidently with partners and internal teams. * Balance revenue growth goals with quality assurance standards. * Take ownership of campaign outcomes from launch through optimization. **BEHAVIOURS THAT NEED IMPROVEMENT (signals to course\-correct)** These behaviours indicate the role is not being executed effectively: * Recurring campaign discrepancies or unresolved QA issues. * Delayed escalation of blockers impacting performance or revenue. * Poor documentation of integrations or workflows. * Limited collaboration with Technical or Commercial teams. * Reactive rather than proactive campaign management. * Inconsistent reporting or lack of clarity in performance communication. **KEY INTERFACES \& RELATIONSHIPS** This role works most closely with: * VP of Media Ops * Head of Programmatic * Technical / Engineering Team * Commercial \& Sales Teams * Data Team * External programmatic partners, agencies, and SSP platforms **MEASURES OF SUCCESS** Success in this role is evaluated based on: * Programmatic revenue growth and customer service satisfaction. * Generate granular analytical reports highlighting key trends and performance. * Campaign KPI achievement and optimization effectiveness. * Accuracy and quality of QA processes. * Speed and effectiveness of issue resolution. * Partner and internal stakeholder satisfaction. * Contribution to operational efficiency and best practice development. **OUR HIRING PROCESS** We try to keep our hiring process straightforward, thoughtful, and human. For this role, you will have: * Round 1: An initial conversation with our recruiter. * Round 2: An interview with the Hiring Manager. * Round 3: A case assignment to assess proficiency. * Round 4: A final conversation with senior leadership. * References. We value clear communication and aim to move efficiently while making sure there’s mutual alignment on both sides.