PENDING ISSUES ASSISTANT

Description

Job Summary: Handle monitoring and resolution of operational and administrative pending issues to ensure regularization of transportation incidents and service quality, aiming for customer satisfaction. Key Highlights: 1. Focus on customer satisfaction and service quality 2. Analysis and correction of inconsistencies in documents and processes 3. Experience in logistics and resolution of pending issues We are seeking a **Pending Issues Assistant** to monitor and resolve operational and administrative pending issues, ensuring regularization of transportation incidents and service quality, always aiming for full customer satisfaction. **Main Requirements:** High school diploma completed. Analyze and correct inconsistencies in documents and processes. Monitor incidents, update the system, and immediately record solutions. Support organization of pending documents and control spreadsheets. Proven experience in logistics. Proven experience in pending issues, support, damage handling, or returns. Problem-solving skills and attention to detail. Excellent oral and written communication skills. **Competitive Advantage:** Residing near Jardim Eldorado \- Palhoça, SC. Bachelor's degree in Administration/Logistics. **About the Position:** Work model: On-site. Working hours: 8:00 AM \- 12:00 PM / 1:12 PM \- 6:00 PM\. Monday through Friday. **Benefits:** Attendance bonus; Meal voucher. Compensation: Up to R$2\.350,00 per month Work location: On-site