We are looking for someone who will make a difference on our team, responsible for managing process efficiency in an ethical and inspiring way, focusing on service excellence and the Cooperative's results. **Responsibilities and duties** * Strive for excellence in service to colleagues, members, regulatory bodies, and third parties. * Work on the established strategic planning, monitoring process indicators, supporting and creating action plans when necessary. * Support budget control and financial transactions. * Be responsible for managing direct reports and developing employees toward high performance, in accordance with internal policies, the Cooperative’s values, and cooperative principles. * Identify, based on internal and external audit findings, deficiencies and opportunities for improvement in processes, systems, and tasks, aiming for operational quality and continuous improvement. * Create, disseminate, and keep updated existing standards, manuals, regulations, and policies to achieve systemic standardization. * Support the Administrative Director in management routines and, when necessary, act as their substitute. * Be responsible for providing guidance related to your area of responsibility. * Support the team with focus on the Cooperative's results. * Promote cooperativism and the Cooperative's financial solutions to employees, members, and the community. **Requirements and qualifications** * Completed bachelor's degree in fields related to the role; * Postgraduate degree in fields related to the role; * Minimum of two years of experience in the described responsibilities; * CPA-10 certification from Anbima. **Required technical knowledge:** * Financial products and services; * Strategic Planning; * Economic scenario; * Financial Mathematics; * Internal consulting; * Cooperativism. We value people and uphold the principles of cooperativism, inclusion, and diversity. If you like our opportunity and believe you can make a difference on our team, apply now and **come cooperate**! **Additional information** **IN ADDITION TO A HIGH-PERFORMANCE ENVIRONMENT WITH GREAT OPPORTUNITIES, WE OFFER OUR TEAM:** **Medical insurance:** we care for your health and your family's health **Dental insurance:** we encourage healthy smiles for you and your family **Meal allowance and/or food voucher:** we contribute so you can have a healthy and balanced diet **Celebrations on special occasions:** we love celebrating special dates with our team **Your day:** a day off so you can enjoy your birthday in a special way **Quality of life:** we encourage your well-being and support your pursuit of a healthy lifestyle **Private pension plan:** we care about our people's future, so we contribute to your complementary pension **Life insurance:** we offer protection for you; safety is important to us **Training program:** we build a special journey to support your development **Career plan:** we value and encourage your career ownership **Education cooperation:** financial contribution for your personal and professional development—after all, learning is the noblest pursuit **Childcare/babysitting reimbursement:** we provide financial support for your child's educational and pedagogical development **Work attire:** dressing and feeling good at work is essential, and here we support your purchase of clothing items **English Pass:** exclusive partnership—we encourage you to start or improve your English skills **Transportation voucher:** we support employees who require transportation **Profit sharing:** we recognize and share our results with our team every six months For over 30 years, the Unicred System has been building a history of prosperity! Today, we are a team of approximately **950 employees** present in **Santa Catarina, Paraná, Mato Grosso, São Paulo, Distrito Federal, Bahia, Sergipe, Pará, Amazonas, Rondônia, and Tocantins**, offering **consultative and qualified service** to more than **155,000 members**. **Our purpose** is clear: to care for the **financial health** of those who care for people, **cooperating** for the **prosperity** of all. At Unicred, we believe that a premium position is achieved only through people. Therefore, we value cooperation and count on each employee to strengthen our competencies and drive our organizational culture. This commitment is reflected in our achievements: **2025** – 6th best company to work for in Brazil in the segment of Medium-Sized Cooperative Financial Institutions and 10th best company to work for in the Central-West region. **2024** – 29th best company to work for nationwide (medium-sized), 6th in Santa Catarina, and 2nd in Paraná. Our Career Path is based on the belief that employees decide their own paths and are responsible for identifying and developing the competencies required by their roles. Note: Unicred Central Conexão is now Regional Conexão Starting November 1, 2024, the Unicred System adopted a two-level organizational structure, consisting of one Central Cooperative and 25 affiliated Singular Cooperatives. This new configuration resulted from the incorporation of the three Central Cooperatives (Conexão, Geração, and Multirregional) by the Confederation, consolidating the Central Cooperative of Credit Unicred do Brasil. According to Article 22 of the Bylaws, for purposes of participation and representation, affiliated cooperatives are grouped into three Regional Hubs, as defined by internal regulations approved by the Board of Directors. These Regional Hubs are: Conexão (headquartered in Florianópolis/SC); Geração (headquartered in Porto Alegre/RS); Multirregional (headquartered in Belo Horizonte/MG). **You choose your path and build your own career!**