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Job Summary: A professional who provides customer-oriented service, focusing on negotiation, information registration, and health insurance authorization. Key Highlights: 1. Customer-oriented and high-quality service 2. Negotiation and persuasion skills 3. Commitment to confidentiality and information security Description: * High school diploma; * Strong interpersonal skills; * Good communication skills; * Negotiation and persuasion skills; * Prior experience in customer service is preferred. * Provide customer-oriented and high-quality service at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers according to each provider's established policy; * Provide customer service ensuring all necessary information for examinations is collected and following the company's defined process; * Negotiate with customers regarding fees and payment methods (in accordance with the company's aligned process); * Perform other duties relevant to the position; * Maintain confidentiality and security of information, complying with information security and data protection policies and regulations. 2512310202491938878
