**About the company:** About the company: Galo Gas Station Network comprises 41 units and operates as an established player in the market, focused on service excellence, service quality, and continuous team development. **About the position** At Galo Gas Station, we believe that service excellence begins with people. We seek professionals with leadership potential, organizational skills, and a strong focus on customer service to ensure smooth operations, team development, and adherence to our quality and safety standards. **Job Mission** Guarantee customer service excellence by organizing and guiding fuel island, store, and bakery teams to work collaboratively, efficiently, and responsively. Foster a safe, clean, and welcoming environment, ensuring customer service remains the top priority of daily operations. **Key Responsibilities** * Monitor cleanliness, organization, checklists, and compliance with Standard Operating Procedures (SOPs) at the fuel island and store * Ensure proper use of the Smart PDV system * Verify appropriate use of Personal Protective Equipment (PPE), staff posture, and service standards * Monitor fuel pump calibration, drainage, and functionality * Reinforce FIFO (First-In, First-Out) inventory control, product expiry dates, and pricing accuracy in the store * Assign tasks and organize team shifts * Integrate and train new employees on basic operational activities * Support and resolve day-to-day operational issues * Ensure team alignment with company standards and culture Requirements:* Keep customer service consistently at the core of operations * Ensure compliance with safety regulations and correct use of PPE * Reinforce internal policies, including prohibition of mobile phone use during working hours * Serve as a role model for professionalism, courtesy, ethics, and conduct * Proactively prevent internal conflicts and customer-related issues * Contribute to an organized, safe, and collaborative work environment Benefits * Transportation Allowance or Fuel Assistance in the amount of R$ 196.00\. * Meal Allowance of R$ 400.00 per workday. * Medical Assistance via Conexa Telemedicine (free of charge), including: • 1 monthly consultation with a nutritionist • 1 monthly consultation with a specialist • 2 monthly consultations with a psychologist • Unlimited emergency consultations (benefit also extends to dependents). * GoGood: Wellness Program — Access to gyms with significant discounts, free health services, and comprehensive insurance coverage for employees and dependents. * Sesc Membership Card: Discounts on cultural and sports events, affordable accommodations, courses, gyms, and health services. * Training and development programs for our employees * Life Insurance. * Maternity Kit.
João Silva
Indeed · HR
João Silva
Indeed · HR
