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Centro, Florianópolis - SC, 88010-400, Brazil","infoId":"6496664378342512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Branch Coordinator","content":"**About Us:** \nFounded in 1998, Gran Coffee has developed an exclusive service standard for the corporate world, offering espresso coffee machines, hot beverages, snacks, light meals, and soft drinks—tailored precisely to its customers’ needs. Its wide range of equipment models enables customized service implementation suitable for diverse sectors: companies, offices, clinics, hotels, restaurants, and more. Committed to its mission—“to provide solutions that allow people to enjoy espresso coffee, hot beverages, and food with pleasure, quality, convenience, and competitive costs”—Gran Coffee prioritizes building strong relationships with partners, suppliers, employees, and investors to achieve its primary goal: customer satisfaction.\n\n**Your Responsibilities:**\n\n* Prospect, negotiate, and close new business opportunities within your region;\n* Manage branch teams, including area leaders in technical, operations, logistics, administration, and sales;\n* Support channel managers in managing sales staff, negotiations, and partner support;\n* Be accountable for the branch’s performance against its goals and objectives, actively engaging in activities and processes to achieve results;\n* Oversee daily routines across all areas under your responsibility, ensuring compliance with deadlines and standards set by Head Office;\n* Handle partner inquiries, resolve complaints, and retain contracts;\n* Motivate teams to meet targets and fulfill assigned routines;\n* Report challenges, issues, and partner complaints to immediate supervisors, proactively anticipating market problems and trends;\n* Attend meetings, training sessions, and external events;\n* Submit requests on behalf of the branch to various company departments, as required;\n* Negotiate internally with departments regarding timelines, goals, and objectives to meet customer needs.\n\n**What We Require:**\n\n* Completed undergraduate degree in Administration, Logistics, Business Management, or related fields.\n* Advanced proficiency in Microsoft Office Suite.\n* Advanced proficiency in Excel.\n* Experience using ERP systems.\n* Prior experience in logistics, route planning, administrative and financial routines, commercial negotiations, and crisis management is desirable.\n* Strong written and verbal communication skills.\n* Valid Brazilian driver’s license (Category B).\n* Personal vehicle (car) available for daily use.\n\n**What We Offer:**\n\n**Salary:** R$ 9,000.00\n\n**Working Hours:** Monday to Friday, from 08:00 to 18:00.\n\n**Benefits:**\n\n* Health Insurance (monthly premium fully covered by the company; co-payment applies upon usage)\n* Avus (discounts at pharmacies and medical exams)\n* Dental Plan (optional)\n* Meal/Voucher Allowance: R$ 17.70 (flexible benefit)\n* “Cartão de Todos” (All-in-One Card)\n* Gympass\n* Life Insurance\n* Reimbursement for kilometers driven\n* Payroll-deducted loan (available after 01 year of employment—per internal policy)\n* Tuition assistance (available after 02 years of employment—per internal policy)\n* Full SESC membership (optional)\n* SENAC course discounts (optional)\n\n::This position is also open to persons with disabilities::\n\n#vemsergrancoffee\n\nEmployment Type: Direct Hire (CLT)\n\nCompensation: R$ 9,000.00 per month\n\nBenefits:\n\n* Health insurance\n* Dental insurance\n* Fuel allowance\n* Commercial agreements and discounts\n* Life insurance\n* Food allowance\n* Meal voucher","price":"R$9,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767551904000","seoName":"branch-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-biguacu/cate-management1/branch-coordinator-6496664378342512/","localIds":"33","cateId":null,"tid":null,"logParams":{"tid":"efcabc2b-40a9-41b7-8958-286114980ab2","sid":"fedeb65c-1a67-4c0a-8e5b-875af7b902e7"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Florianopolis,Santa Catarina","unit":null}]},"addDate":1767551904557,"categoryName":"Management1","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4366,4369","location":"Praça XV de Novembro, 321 - Centro, Florianópolis - SC, 88010-400, Brazil","infoId":"6496651309197112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Commercial Support Manager","content":"**About the opportunity:**\n\n\nWe are seeking a **Commercial Support Manager** to strategically support the company’s commercial operations, ensuring the structuring of technical and commercial proposals, financial analysis of business opportunities, and efficient team management. This role plays a fundamental part in aligning commercial strategy, pricing, and decision-making, directly contributing to Dígitro’s competitiveness and business sustainability.\n\n**Responsibilities:**\n\n* Conduct financial analyses of business opportunities to support strategic decision-making;\n* Structure and format commercial proposals, ensuring technical and financial consistency;\n* Adjust Dígitro’s product and solution pricing according to market conditions, inflation indices, and supplier prices;\n* Lead special negotiations with the Presidency, representing the Executive Board when required;\n* Support the hiring and development process for the team;\n* Manage the Commercial Support team, promoting alignment, performance, and continuous development;\n* Perform other duties related to the position, as required by the department and the company.\n\n**Requirements:**\n\n* Bachelor’s degree in Business Administration, Economics, Engineering, Commercial Management, or related 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behavior.\n\n\nGuarantee flawless execution of commercial campaigns across all units.\n\n\n**Leadership of the Network’s Commercial Structure**\n\nLead all commercial leaders, unit managers and frontline salespeople.\n\n\nEstablish a clear chain of accountability, follow-up and development.\n\n\nCreate result predictability even with teams of varying technical skill levels.\n\n\nEnsure alignment across all network units.\n\n\nTraining and Sales Culture\n\n\nCreate and sustain a strong sales culture rooted in energy, discipline and results.\n\n\nConduct weekly training sessions with leaders and commercial teams.\n\n\nDevelop entry-level salespeople and transform them into high-performing salespeople.\n\n\nServe as a role model, example and admired leader for teams.\n\n\nIntegration with Online Sales and Indoor Media\n\n\nWork in direct alignment with the online sales (Marketing) and indoor media teams.\n\n\n**Monitor results, enforce execution and ensure integration 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This includes building relationships throughout the customer journey, promoting engagement, retention, and account growth, as well as identifying upsell and cross\\-sell opportunities, and interacting with internal departments as a strategic point of contact.\n\n\n\nDoes this sound like a good fit for you? Then don’t miss this opportunity!\n\n\n**RESPONSIBILITIES AND DUTIES:**\n\n\n* Conduct follow\\-up meetings, trainings, and workshops to ensure efficient product usage.\n* Collect and analyze customer feedback to suggest improvements to the Product and Operations teams.\n* Collaborate with Sales and Marketing teams to ensure a smooth onboarding process for new customers.\n* Identify upsell and cross\\-sell opportunities, working closely with the commercial team.\n* Understand the customer journey and identify areas for improvement regarding engagement, communication, and status.\n* Maintain control and record information in the company’s history.\n* Provide support for the platform used by customers and users of internal products/systems.\n* Deliver coherent and comprehensive analyses to the requesting user.\n* Use CRM and automation tools to scale CS strategies.\n* Produce reports and insights on customer portfolio health and internal activities.\n\n\n**WHAT WE EXPECT FROM YOU:**\n\n\n* Bachelor’s degree in Business Administration, Marketing, Communications, or related fields.\n* Previous experience in Customer Success, Customer Support, Portfolio Management, or related areas.\n* Excellent verbal and written communication skills.\n* Analytical ability to interpret customer data and metrics.\n* Proactive, empathetic, and results\\-oriented profile.\n\n\n**ADDITIONAL ASSETS (NOT REQUIRED):**\n\n\n* Certification in Customer Success (CSM, CCSM, etc.).\n* Experience in SaaS companies or recurring revenue businesses.\n* Familiarity with CS process automation and Customer Onboarding.\n* Basic knowledge of technical support or Agile methodologies.\n* Familiarity with CRM tools, ticketing systems, and SaaS platforms is desirable.\n\n\n**WHAT WE OFFER:**\n\n\n* Flexible VA/VR \\- **Ifood**.\n* Transportation allowance.\n* **Health Insurance** \\- Bradesco Saúde with national coverage.\n* **Dental Insurance** \\- Bradesco Saúde Dental with national coverage.\n* **Conexa** \\- Telemedicine platform offering services with Nutritionists, Psychologists, and General Practitioners.\n* **GoGood \\-** Gym and wellness platform.\n* **Guapeco** \\- Pet health insurance (dogs and cats).\n* **AG Baby Program** \\- Extended maternity and paternity leave.\n* Employee referral program.\n* Birthday day off.\n* Hybrid work model.\n* Remote work allowance.\n* **OnHappy \\-** Travel platform with negotiated rates for employees;\n* Flexible working hours.\n* Corporate university.\n* Partnership with Open English.\n* Discount agreements with universities, food services, health, and wellness providers.\n* Quarterly bonus program based on performance results.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767528467000","seoName":"customer-success-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-biguacu/cate-management1/customer-success-analyst-6496364382297812/","localIds":"33","cateId":null,"tid":null,"logParams":{"tid":"6fca498b-49bc-460c-8afd-3184d30950aa","sid":"fedeb65c-1a67-4c0a-8e5b-875af7b902e7"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Florianopolis,Santa Catarina","unit":null}]},"addDate":1767528467367,"categoryName":"Management1","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4366,4369","location":"Praça XV de Novembro, 321 - 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We look forward to meeting you! 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You will work on large-scale developments across Brazil — from innovative residential buildings to masterplans, playing a fundamental role in the management process and leaving your mark on projects that truly matter.\n\n\nWhat we offer:\n\n* A dynamic and collaborative environment with experienced professionals;\n* Opportunities for technical and professional growth;\n* Challenging and high-impact projects;\n* Cutting-edge BIM methodology;\n* Active participation in strategic decision-making;\n\n \n\nIdeal profile: A detail-oriented professional interested in construction techniques, able to connect different aspects of a project and seeking an environment where they can make a difference.\n\n **Responsibilities and duties** **Participate in technical decisions on large projects**\n\n* Contribute to the development of technical and strategic solutions for residential, commercial, and mixed-use projects across Brazil;\n* Actively participate in project progress meetings, highlighting critical areas and opportunities to improve the efficiency of engineering systems;\n\n**Work with BIM technology**\n\n* Perform BIM project coordination, identifying interferences, technical inconsistencies, missing information and/or definitions among architecture and engineering disciplines, and proposing integrated, cost-effective solutions aligned with client objectives and validations;\n* Proactively analyze project needs by applying technical knowledge of key disciplines, participating in discussions, anticipating risks and inconsistencies with practical solutions;\n\n**Develop a broad project vision**\n\n* Bring a systemic perspective to analyses, evaluating how proposed solutions impact schedules and outcomes;\n* Connect different project aspects to deliver coherent and effective solutions.\n\n \n\n**Requirements and qualifications** \n\n* Ability to read and interpret drawings, without necessarily needing to size structural or installation systems;\n* Knowledge of installations (design or construction);\n* Basic understanding of project coordination;\n\n **Preferred qualifications:**\n\n* Experience developing structural designs or executive architectural projects for construction;\n* Knowledge of construction execution, especially for buildings;\n* Familiarity with BIM methodology;\n* BIM coordination tools (Solibri/Navisworks);\n\n \n\nDegree in Civil Engineering, Production Engineering (Civil), or Building Technician;\n\n**Work model:** Hybrid (2 days per week onsite at our office in Florianópolis/SC and 3 days remote).\n\n **Additional information** \n\nCommission on sales of new projects to your clients;\n\n\nYear-end bonus tied to company performance;\n\n\nPaid vacation;\n\n\nMonthly access to online psychotherapy sessions and teleconsultations;\n\n\nGympass;\n\n\nBirthday day off;\n\n\nCareer path plan linked to performance evaluation;\n\n\nPaid maternity and paternity leave;\n\n\nOpportunity to join our discussion groups: book club, charitable action group, women’s group, and diversity group;\n\n **Internal initiatives**\n\n\nOtus Coffee every Thursday to strengthen team bonds and align goals;\n\n\nWe are GTPW-certified as a Great Place to Work;\n\n\nCoffee, fruits, and cookies always available in our pantry for in-office days;\n\n\nAnnual fun scavenger hunt;\n\n\nGamification;\n\n \n\nAt Otus, we believe building goes beyond erecting buildings — it’s about creating experiences, bringing people together, and transforming how civil construction happens in Brazil.\n\n \n\nWe are specialists in BIM project management and coordination, with over 100 active projects nationwide. 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This position involves daily management of restaurant operations, including team supervision, inventory control, customer service, and maintenance of quality and safety standards. The candidate will be responsible for implementing sales and marketing strategies to increase restaurant profitability. 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