Description
Job Summary:
Receptive customer service at authorized Samsung technical assistance centers, including service order creation, diagnostics, quotations, and support.
Key Highlights:
1. Customer service at authorized Samsung technical assistance centers
2. Comprehensive warranty and out-of-warranty support
3. Focus on customer service, systems, and negotiation
AUTHORIZED SAMSUNG TECHNICAL ASSISTANCE CENTER.
RESPONSIBILITIES: Front-desk service at the technical assistance center, service order creation, communicating repair timelines to customers, product testing with customers, providing quotations, and delivering full warranty/out-of-warranty support.
REQUIREMENTS: Proficiency with systems, customer service, and negotiation skills.
WORK HOURS: Monday to Saturday, 1:00 PM to 9:00 PM. (No work on Sundays).
BASE SALARY (BRL 2,025.00) + BONUS + MEAL ALLOWANCE + TRANSPORTATION ALLOWANCE OR FUEL ALLOWANCE.
Employment Type: Full-time CLT
Compensation: BRL 1,892.00 – BRL 2,600.00 per month
Benefits:
* Fuel allowance
* Meal allowance
* Transportation allowance
Experience:
* Customer service (Mandatory)
* Negotiation (Mandatory)
Work Location: On-site