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Adaptability and ability to navigate change and dynamic environments.**\n**Capacity for continuous learning, staying updated on best practices and trends in Customer Success and Human Resources.**\n**Collaboration and interpersonal skills to work effectively in teams and interact with individuals across all hierarchical levels.**\n\n\nDesired Qualifications\n\n\n**Intermediate English proficiency, sufficient to lead meetings in English;**\n**Experience in ongoing Customer Success roles at SaaS companies;**\n**At least six months’ experience in HR or an HR-related academic background;**\n**Experience managing people-focused projects—including engagement and performance initiatives such as Objectives & Key Results (OKRs), Performance Evaluations, and Climate Surveys;**\n**Experience delivering 1:many, 1:few, and tech-touch engagements, or supporting customers of all sizes.**\n\nSalary Range\n\n\nTo be determined\n\n\nEmployment Type\n\n\nCLT (Consolidation of Labor Laws – Brazilian formal employment contract)\n\n\nBenefits\n\n\n* TOTVS Network University: A corporate university offering free content and certifications for every TOTVS employee;\n* +Saudáveis Program: Supports each TOTVS employee with advisory services and initiatives focused on physical, mental, and financial well-being;\n* +Vantagens Program: Latin America’s largest discount network, exclusively for TOTVS employees;\n* +Cuidado Program: Personal support program for employees and their families, offering guidance across multiple specialties including psychology, social work, and pet consulting;\n* Einstein Conecta: Free online medical consultation service provided by physicians from Hospital Israelita Albert Einstein;\n* Health and dental insurance;\n* Meal and/or food allowance;\n* Transportation allowance and shuttle services available at select metro stations;\n* Extended maternity and paternity leave;\n* Lactation room;\n* Bicycle parking;\n* Changing rooms;\n* Life insurance;\n* Childcare allowance;\n* Private pension plan;\n* Office environment designed to foster creativity and productivity, featuring snack areas, game rooms, billiard tables, and relaxation lounges;\n* Gympass.\n\nAbout the Company\n\n\nIf you’re a great person who loves learning and is passionate about results, you’re in the right place! 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Our platform ensures end\\-to\\-end collaboration across FM teams, processes and assets — with no silos, blind spots or overload.\n\n**Born in Porto**, Portugal, we’re now a **global company** serving customers in **30\\+ countries** and backed by top investors. **But we’re just getting started**.\n\n* We believe in ownership, collaboration, and meritocracy.\n* We believe that only great teams build great products — and that includes our customers.\n* We believe happiness is in the journey, not just the destination.\n\n\nAbove all, we are guided by our purpose: to ***Be a Source of a Good Life*** — for our customers, our team, and the broader community.\n\n **About the role** \n\n \n\nThis exciting new role is aimed at prospecting and building a top\\-tier prospect acquisition plan. Our solution is already used by many international, billion\\-dollar revenue customers.\n \n\n \n\nThis high end of the market is Infraspeak's largest growth opportunity.\n \n\n \n\nThis role will support but also be able to influence the Regional Sales Leader in their LatAm strategy.\n\n **How we support you in this role:**\n\n \n\n* You will become a part of a regional team focused on growing this market. Headed up by a Regional Sales Manager who will manage, support, and coach all regional roles.\n* Your outbound prospecting efforts will be supported not only with tech tools but also cross\\-functionally; to maximize the utility of new content \\& resources, events, or ABM.\n* Your prospecting will also be supported through new commercial and technical partnerships, alongside product lead growth.\n* Your pipeline progress/closure will also be supported by a number of internal teams including Enablement, Operations, Solution Architects, and specialist product, integration \\& services teams.\n* Once winning new clients we have a world\\-class team of Customer Onboarding Engineers who help deliver the solution before passing it to a dedicated Customer Success team that you will work closely with to ensure we accelerate \\& maximize and Land \\& Expand accounts.\n\n **What will you do?**\n\n* Win new logo clients for Infraspeak.\n* Dynamic role that cuts across sales and account management where you will be engaging with clients and acting as the voice of expertise from the initial outreach to onboarding.\n* Create a pipeline of new business opportunities by initiating contact and building relationships with key stakeholders across multiple verticals.\n* Qualify using MEDDIC, and manage using Hubspot CRM.\n* Manage entire complex sales cycles often presenting to C\\-level executives the value of our value proposition.\n* Forecast sales activity and revenue achievement, while creating satisfied customers.\n* Continue to commercially manage (a limited number) of your new customers where you see a Land \\& Expand opportunity.\n* Understand and deliver our narrative, providing a clear value proposition to new prospects.\n* Share success \\& best practices across your wider team.\n* Support sales enablement and marketing initiatives around brand awareness, market positioning, and demand generation.\n* Acquire and elevate new industry knowledge related to trends, emerging technologies, and competitors.\n* Demonstrating business acumen and strategic thinking, contributing ideas that help drive our commercial success.\n* Champion Infraspeak’s vision through product demonstrations, in\\-market events, and account\\-specific initiatives.\n\n **What do we expect from you?**\n\n \n\n* Experience in enterprise sales.\n* Experience working in a fast\\-paced SaaS or technology scale\\-up.\n* Experience with Hubspot (or equivalent CRM tool).\n* A proven track record in direct prospecting, working complex deals with multiple stakeholders.\n* Applying a structured approach to lead generation, and sales funnel management, controlling the complete sales process.\n* Outstanding relationship management skills, customer obsession, and a consultative approach to sales.\n* Demonstrable ability to explain complex topics catered to different audiences, seniority levels \\& sectors.\n* Experience using maintenance management software is preferred, but not a requirement.\n* Experience selling into facilities, retail, or hotels is useful but not a requirement.\n* Keep learning: constantly acquire new skills and don’t be afraid of trying something new.\n* Our culture is second to none we want new hires to become a part of the team and reinforce what makes Infraspeak such a great place to work.\n* Spanish fluent\n* English fluent\n* \n\n**What do we offer?**\n\n* Flexible working hours and remote\\-friendly culture.\n* A cool co\\-working space in the center of Florianópolis.\n* Competitive salary and perks.\n* A startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus).\n* A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from them.\n* Regular events to promote knowledge sharing and team engagement.\n\n *At Infraspeak, everyone is equal, unique, and valued. We believe diversity makes us stronger — shaping our culture, our business, and the world around us for the better — and we're committed to ethical talent acquisition, grounded in respect, fairness, and equal opportunity.* \n\n \n\n*Our code of conduct is clear: discrimination has no place here — whether based on age, disability, gender, race, religion or belief, civil or parental status, political views, or any other basis protected by law.* \n\n \n\n*\"To be a source of a good life\" isn't just a statement — it's our mission, and everyone is welcome to join us on that journey.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765209771000","seoName":"enterprise-account-executive-brazil-latam-markets","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-biguacu/cate-analysis-reporting/enterprise-account-executive-brazil-latam-markets-6466685069901012/","localIds":"33","cateId":null,"tid":null,"logParams":{"tid":"9ff6eb26-1ecd-4295-9bac-4c2a8a6b65dc","sid":"0ae7a3ea-d3a9-4be6-b097-1a20106889fc"},"attrParams":{"summary":null,"highLight":["Win new enterprise clients in LatAm","Manage complex sales cycles","Fluent Spanish and English required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Florianopolis,Santa Catarina","unit":null}]},"addDate":1765209771086,"categoryName":"Analysis Reporting","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4368","location":"R. 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Valdemar Avelino Mafra, 969 - Kobrasol, São José - SC, 88102-370, Brazil","infoId":"6462820339763512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Internal Marketing Analyst","content":"If you enjoy working with people, have a proactive attitude, and are seeking an environment where you can grow professionally, join us!\n\nAt Cassol Centerlar, you’ll find space to grow, learn, and become part of a company with over 65 years of history in retail.\n\n**Here’s what your day-to-day will look like:**\n\n* Design and implement internal campaigns and initiatives that strengthen employee engagement and organizational climate\n* Produce content for communication channels (email, bulletin boards, intranet, newsletters, internal social networks, etc.)\n* Support events, commemorative dates, and initiatives that reinforce company culture and values\n* Collaborate with various departments, connecting people and fostering a sense of belonging\n* Monitor results and propose new ideas to make communication more approachable and effective\n\nJob location: São José/SC – Kobrasol neighborhood\n\n**Send us your resume!**\n\nAt Cassol, you’re part of building great stories.\n\nJob type: Full-time, Permanent CLT contract\n\nCompensation: Starting at R$3,500.00 per month\n\nBenefits:\n\n* Health insurance\n* Dental insurance\n* Commercial partnerships and discounts\n* Free parking\n* Profit-sharing program\n* Life insurance\n* Meal allowance\n* Transportation allowance","price":"R$3,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764907839000","seoName":"endomarketing-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-biguacu/cate-analysis-reporting/endomarketing-analyst-6462820339763512/","localIds":"24","cateId":null,"tid":null,"logParams":{"tid":"e5c7aeb5-e2e3-418f-9391-dc5533bcc472","sid":"0ae7a3ea-d3a9-4be6-b097-1a20106889fc"},"attrParams":{"summary":null,"highLight":["Create internal marketing campaigns","Produce communication content","Support company events and culture"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santa Catarina","unit":null}]},"addDate":1764907839044,"categoryName":"Analysis Reporting","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4368","location":"Av. Mauro Ramos, 1512 - Centro, Florianópolis - SC, 88020-302, Brazil","infoId":"6461607186176312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Social Media Analyst - Florianópolis, SC","content":"Have you ever thought about working at a thrift store? **THIS IS YOUR MOMENT!**\n\n**Dig For Fashion** is hiring!\n\nThis position is for those who enjoy working in marketing and social media.\n\nAre you the kind of person who loves creating content, always keeps an eye on TikTok and Instagram trends, and isn’t shy about appearing in videos? Then this role is perfect for you! Here, you’ll put your creativity into action—recording and editing videos directly from your smartphone, capturing outfits and new arrivals from the store, interacting with our audience, and bringing fresh ideas to engage our community. If you have a commercial mindset, passion for fashion, and the ability to turn any setting into compelling content, join Dig!\n\n**Our Junior Social Media Analyst is responsible for:** \n\\- Capturing and producing relevant audiovisual content for our platforms. \n\\- Researching inspiring photo and video references aligned with current fashion trends. \n\\- Creating and publishing engaging content using mobile editing tools. \n\\- Actively engaging with our community in the VIP WhatsApp group. \n\\- Providing prompt and helpful customer service across social media and WhatsApp. \n\\- Scheduling and coordinating with influencers to establish partnerships aligned with DIG’s values.\n\nIf you want to join an innovative team and become an agent of change in the world of sustainable fashion, come help us build a more conscious and collaborative future!\n\n**Mandatory Requirements:**\n\n\\- This is an in-person position based in FLORIANÓPOLIS/SC! \n\\- Comfort and proficiency being in front of the camera, recording impactful Stories for the brand. \n\\- Prior experience managing social media accounts. \n\\- Knowledge of video and image editing via smartphone. \n\\- Up-to-date awareness of fashion and digital behavior trends. \n\\- Ability to create and maintain relationships with influencers, industry partners, and customers.\n\n**Work Schedule:** Monday to Friday, 8:00 AM to 6:00 PM (1 hour and 12 minutes for lunch)\n\n**Address:** Av. 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Centro, Florianópolis - SC, 88010-400, Brazil","infoId":"6459188447833712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Business Analyst with focus on BI and Processes","content":"**Transform the future of health with us!**\n\n \n\nDo you want to be part of an innovative company that has **commitment and technology in its DNA**, and contribute so more people can have **quality of life**?\n\n \n\nAt **GnTech**, our mission is to promote **personalized healthcare** through genetics, helping each individual find the best treatments for their profile.\n\n \n\n**Why join our team?**\n\n\n**Leadership and innovation:** We are the **largest Pharmacogenetics laboratory in Brazil**, pioneers in developing tests that guide medical treatments.\n\n \n\nIf you want to grow professionally and help revolutionize healthcare, **come with us!** \n\n\n\n \n\n**About the opportunity**\n\n\nWe are looking for a **Business Analyst with focus on BI and Processes**, a professional who combines **analytical thinking, technical vision, and deep understanding of business areas**.\n\n\nThis person will be responsible for **connecting data, processes, and strategy**, ensuring that company departments have access to **reliable, automated, and decision-oriented information**.\n\n\nThe ideal candidate has **experience in operational processes**, proficiency in **Power BI and automations**, and a passion for turning data into **actionable insights** that drive efficiency and growth.\n\n **Responsibilities and duties** **Responsibilities and duties**\n\n* **Maintain and enhance dashboards and reports** developed in Power BI, ensuring reliability and performance.\n* Support the IT team in the **structuring and implementation of the Data Warehouse** and corporate data flows.\n* **Map processes and gather requirements** from business areas to create solutions aligned with strategic objectives.\n* **Model databases and business rules**, ensuring consistency between KPIs and operational processes.\n* **Calculate sales targets and commissions**, ensuring accuracy and traceability.\n* **Develop data automations and integrations**, optimizing routines and reducing rework.\n* Create and maintain **technical and analytical documentation** of developed processes.\n* Support managers and executives in **strategic decision-making**, presenting relevant data analyses and insights.\n\n \n\n**Requirements and qualifications** **Education:**\n\n* **Bachelor's degree in Computer Science, Bioinformatics, Engineering, Biotechnology, Statistics, or related fields.**\n\n**Technical skills:**\n\n* Knowledge of **Python** for simple automations.\n* Experience with **SQL databases** and relational modeling.\n* Experience in **continuous improvement projects** or **implementation of corporate BI systems**.\n\n **Differentiators:**\n\n* **Knowledge of Bitrix24, Docker, Kubernetes, or microservices architecture.**\n* **Previous experience in biotechnology companies or clinical laboratories.**\n\n \n\n**Behavioral skills (Soft Skills)**\n\n* **Proactivity and autonomy** to structure solutions and suggest improvements.\n* Excellent **communication** with technical teams and business areas.\n* **Organized, curious, and operationally efficient** profile.\n* Enjoy dynamic environments with constant technological evolution.\n\n \n\n \n\n \n\n \n\n**Additional information** **What we offer**\n\n* Collaborative environment focused on results and innovation.\n* Opportunity for growth and learning in BI and digital transformation.\n* Participation in strategic projects with high impact on company outcomes.\n\n \n\nGnTech is a genetics laboratory, specialized and leading in Pharmacogenetics.\n\n\nFor us, quality of life means feeling connected, supported, and fulfilled in every aspect of life. 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We are the largest specialized retail network in Brazil, driven since 1998 by the purpose of transforming environments and moving people.\n\n \n\nHere, you shape the next step of your career in an **agile and dynamic environment**. Therefore, if you're also passionate about retail, design, and technology, motivated by excellent results and guided by customer satisfaction, your place is with us. Come be part of the future of design at Portobello Shop!\n\n \n\nWe are looking for **Junior Data Analysts** to join our team. If you have a special ability to turn **complex data into insights** that people truly want to use, we'd love to meet you.\n\n **Responsibilities and duties** **Your Role Within the CX Team:**\n\n \n\nYou will play a key role in supporting the data\\-driven culture of the department, being responsible for giving voice to our customers through data. You will work from data collection and processing to creating dashboards and reports that monitor key CX metrics (NPS, CSAT, CES). Your work will provide the necessary evidence for CX and Operations teams to make strategic decisions ensuring customer satisfaction and loyalty.\n\n **Project Responsibilities:**\n\n \n\n* Collect, clean, and process data from various sources related to the customer journey and company operations, ensuring data quality, integrity, and consistency for analysis.\n* Analyze and cross-reference data daily within the Customer Voice Program and CX projects.\n* Monitor daily the NPS (Net Promoter Score), the company's main metric, and other drivers such as CES / CSAT, including their survey distribution and accuracy data.\n* Cross operational performance indicators with CX indicators.\n* Contribute to the creation, review, and maintenance of recurring and ad hoc survey distributions.\n* Create and maintain dashboards and reports that transform complex data into actionable information for the CX team and store operations, logistics, and backoffice.\n* Collaborate with multidisciplinary teams such as technology, data, sales, operations, processes, and design in analyzing and monitoring customer data across the company.\n* Document processes, metric definitions, analytical criteria, and deliverables.\n* Produce presentations with clear, data-driven storytelling.\n* Monitor and respond to team requests.\n\n \n\n**Requirements and qualifications** \n\n* Bachelor’s degree in exact sciences (Statistics, Mathematics, Data Science, Engineering, Computer Science or related fields) or related areas.\n* Strong analytical skills, with the ability to handle, consolidate, and interpret data for decision-making.\n* Knowledge of SQL for data manipulation.\n* Advanced Excel knowledge for quick analyses *(pivot tables, VLOOKUP, etc)*.\n* Experience with PowerBI/Tableau or other data visualization tools.\n* Methodological knowledge of data modeling \\- understanding how databases work *(dimensions, filter context, row context, calendar tables, and how different data tables are joined, etc)*.\n* Knowledge of ETL processes to extract, transform, and load data, performing full data cleaning to ensure 100% accuracy and reliability of datasets before analysis.\n* Ability to work in agile and dynamic environments, quickly adapting to changes.\n\n **Preferred Qualifications:**\n\n \n\n* Data visualization (dataviz) knowledge.\n* Familiarity with CX metrics (NPS, CES, CSAT, etc).\n* Experience with NPS programs and CX tools such as Qualtrics or Medallia.\n* Knowledge of Databricks *(creating notebooks, queries/views, etc)*.\n* Basic/intermediate Python: ability to perform small data analyses, automate tasks, and conduct ETL.\n* Predictive modeling knowledge for risk forecasting.\n\n \n\n**Additional Information** **What we offer to Portobello Lovers:**\n\n \n\n* Medical and dental insurance;\n* Life insurance;\n* Meal allowance;\n* Transportation voucher;\n* Holiday bonus;\n* Pharmacy subsidy;\n* Support for dependents with disabilities;\n* Wellhub (well-being platform);\n* Birthday month day off;\n* Discount on Portobello product purchases;\n* Discount network \\- partnerships with various institutions;\n* Profit and Results Sharing Program;\n* Aprende Shop (online learning platform);\n* Professional Training and Development Programs.\n\n **Work Location:** Florianópolis/SC\n\n \n\nWe look forward to your application to become a **\\#portobellolover**\n\n*All our positions are also open to candidates with disabilities.*\n\n **SINCE 1998, WE'VE GROWN WITH THE SAME PURPOSE: TRANSFORMING ENVIRONMENTS AND MOVING PEOPLE**\n\n \n\nWe are Portobello Shop, the retail brand of Portobello Group. With over 160 stores, we lead in innovation and design of complete surfacing solutions in Brazil. And we don't stop there: together, we are a global benchmark in the industry.\n\n \n\nOur mantra, “**We live retail, delight our customers, and are driven by data,**” keeps us moving amidst challenges and opportunities. This is how we are part of the future of design: providing a free space where our teams can make a difference. United by the desire to inspire, **we bet on diversity in people, ideas, and cultures to create with excellence while growing together**.\n\n \n\nSo, if you're also passionate about design, innovation, and technology, motivated by excellent performance and guided by customer satisfaction, your place is with us. 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