Description
Come be an Inlover!
At Intelbras, we are driven by innovation that goes beyond technological advancement: we tackle challenges to create solutions that truly solve real-world problems, delighting customers, partners, and talent. Our environment is collaborative, diverse, and dynamic, always focused on delivering results that impact businesses and homes. If you seek a space that encourages growth, continuous learning, and shared development, come be an Inlover and build a surprising future with us! **About this opportunity**
**Area**: Data and Analytics
**Location**: São José/SC
**Work model**: On-site \- 7:30 AM \- 2:30 PM (Mon\-Fri) or 10:30 AM \- 5:30 PM (Mon\-Thu) and 9:30 AM \- 4:30 PM (Fri)
✨ We value diversity and encourage applications from People with Disabilities, individuals aged 50+, LGBTQIAPN+, Black people, mothers, and other diverse groups. Everyone is welcome on our team! **Your day-to-day responsibilities will include:**
* Incident handling: Granting Qlik access — license acquisition and license revocation;
* Incident organization: Understanding requests and routing them to the appropriate internal teams;
* Jira management: Creating sprints and ensuring card integration with TopDesk;
* Corporate BI applications: Organizing incidents to be escalated to the relevant committee for resolution;
* Communication with requesters to clarify requirements; defining delivery time estimates in collaboration with the team;
* NPrinting: Developing reports when required; monitoring tasks; registering users;
* Development: Maintaining TI’s BI applications;
* Support: Addressing questions from internal customers;
* Code Review: Performing code reviews related to governance — criteria generally focus on backend aspects.
**What we’re looking for:**
* Currently pursuing a bachelor’s degree in STEM fields;
* Knowledge of Qlik.
**What would be a plus:**
* Familiarity with SQL and Python;
* Experience in customer service;
* Prior experience using JIRA.
**What we offer:**
* Dental plan;
* Free meals at the company;
* Birthday Day Off;
* Dedicated free shuttle bus service — specific routes;
* Wellhub (Gympass) partnership;
* Free on-site parking;
* Additional internship stipend;
* Restaurant, snack bar, mini-market, bank branch.
* Clinic and pharmacy.
* Health and wellness programs (workplace gymnastics, psychological support, Mindfulness classes);
* Discounts on Intelbras products.
And much more!
Does this resonate with you?
Then don’t hesitate to apply — we’d love to get to know you! Join one of Brazil’s best companies to work for!