Job Summary: Act as the first point of contact, responsible for welcoming bereaved families and providing administrative support, managing customer interactions and operations. Key Highlights: 1. Welcoming bereaved families 2. Essential administrative support 3. Empathetic and courteous service **Occupation:** Administrative / Administrative Services R$ **Salary Expectation** R$ 1\.621,00 **Number of Openings** 1 **Working Hours** From 09:00 to 21:00 **Education Level** Completed High School (Secondary Education) **City** Juiz de Fora \- MG * R$ **Salary Range** R$ 1\.621,00 * **Number of Openings** 1 * **Working Hours** From 09:00 to 21:00 * **Education Level** Completed High School (Secondary Education) * **City** Juiz de Fora \- MG Applications for this opportunity are accepted until **04/13/2026** ### **Job Description** Serve as the first point of contact at Vida Pet Funeral Home, responsible for welcoming bereaved families, providing administrative support for farewell operations, and handling telephone, WhatsApp, and in-person inquiries. Technical Responsibilities: receive pet guardians with discretion, empathy, and courtesy, offering immediate assistance; manage incoming phone calls and WhatsApp Business messages, delivering accurate information about services, pricing, and plans in a calm and respectful manner; create service orders, complete contracts, and issue documents; coordinate with the funeral agent team according to received requests, ensuring seamless service delivery; conduct regular inspections of the reception area and ceremony rooms (furniture arrangement, coffee/water replenishment, climate control); and present the product portfolio. ### **Prerequisites** Completed High School (currently pursuing higher education is a plus); prior experience in reception or public-facing roles; basic Microsoft Office proficiency; impeccable written grammar; ease of use with management systems; discreet demeanor; appropriate vocal tone for a bereavement environment; and excellent organizational skills. ### **Benefits** Performance-based bonus + meal allowance + transportation allowance ### **Notes** This position follows a 12x36 shift schedule, from 09:00 to 21:00. Candidates matching the profile and available to work on the 12x36 schedule should send their resumes to the email: gerencia@funerariavidapet.com.br. Only applications submitted via email with the subject line: "Candidatura vaga para recepção/ atendimento" will be reviewed. Applications for this opportunity are accepted until **04/13/2026** #### **About the Company** A funeral service company specialized in pets. #### **Location** *Rua Oswaldo Cruz, 140 • Santa Helena • 36\.015\-368 • Juiz de Fora \- MG*
João Silva
Indeed · HR
João Silva
Indeed · HR
