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Monitoring Team Leader
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. dos Andradas, 716 - Centro, Juiz de Fora - MG, Brasil - Morro da Glória, Juiz de Fora - MG, 74080-290, Brazil
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Description

**Occupation:** Diverse Services R$ **Salary Expectation** Not specified **Number of vacancies** 1 **Working hours** From 07:00 to 19:00 **Education level** Completed vocational high school (secondary education) **City** Juiz de Fora \- MG * R$ **Salary range** Not specified * **Number of vacancies** 1 * **Working hours** From 07:00 to 19:00 * **Education level** Completed vocational high school (secondary education) * **City** Juiz de Fora \- MG Applications for this opportunity close on **12/22/2025** ### **Job Description** Responsible for supervising the continuous monitoring of security screens and electronic security systems, ensuring real-time tracking of events, alarms, and incidents. Coordinates team activation and deployment, guaranteeing agile, accurate, and protocol-aligned communication. Manages and validates incident response records, monitors incident resolution until closure, and ensures service quality, incident prevention, and customer support. Also guides, supports, and directs the monitoring team, ensuring compliance with operational procedures and operational efficiency. ### **Prerequisites** Valid driver’s license categories A and B required. Completed vocational high school (secondary education); technical or higher education (in progress or completed) is desirable. Prior experience in a monitoring center. Knowledge of alarm systems, CCTV, and monitoring tools. Strong communication skills and ability to make quick decisions. Organized, responsible, and detail-oriented. Capable of guiding teams, resolving conflicts, and maintaining a safe and productive work environment. Availability to work rotating shifts and varied schedules as required. ### **Benefits** Meal/Voucher allowance. Health and dental insurance (after probation period). Birthday Day Off. ### **Observations** Must reside in Juiz de Fora. Must be available to accompany teams as needed and to work on a 12x36 shift schedule. Applications for this opportunity close on **12/22/2025** #### **About the company** CBMAP is a reputable electronic security services company operating in residential, commercial, and industrial sectors. The products offered by CBMAP meet high standards of quality and technology — incorporating the most advanced solutions available in the electronic security market, such as digital CCTV cameras. #### **Location** *AVENIDA DOS ANDRADAS, 728 • Suite 301 and 304 • CENTRO • 36\.036\-000 • Juiz de Fora \- MG*

Source:  indeed View original post
João Silva
Indeed · HR

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