Field Support Technician

Description

Job Summary: On-site support for multiple clients, performing hardware and software maintenance, installation, and configuration, as well as incident logging and management. Key Highlights: 1. Opportunity to work in field support (microcomputing and telecommunications) 2. Responsibilities include equipment maintenance, installation, and configuration 3. Work involving direct contact with major market players We have been consolidating our presence in the market since 2011 as a company specialized in IT solutions, offering a portfolio of End User Support and Professional Services. We are further expanding our market presence, currently employing over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Currently, we are recognized for the quality of our services delivered to major market players, serving large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we are offering: **Field Support Technician** Employment Type: CLT Work Model: On-site support for 3AM IT clients. Duration: Indefinite Working Hours: Business hours Juiz de Fora – MG Responsibilities and Duties: * On-site support (microcomputing and telecommunications) * Preventive and corrective equipment maintenance * Hardware and software installation and configuration * Serving multiple clients per day * Incident logging and management * Regional coverage and frequent travel Qualifications and Requirements: * Experience with hardware and microcomputing * Basic networking knowledge (routers, switches, APs) * Personal car (motorcycle not permitted) * Valid driver's license * Availability for long-distance travel (300km\+) * Availability for last-minute travel * No beard Additional Information: This is an indefinite-term CLT position. Immediate start, working from 08:00 to 17:00 hrs with a 1-hour break, Monday through Friday. Minimum Education: Technical Course Driver's License Category: B Personal vehicle Willingness to travel * Meal or Food Allowance * Transportation Allowance * Health Insurance * Dental Insurance * Kilometer Reimbursement * Flexible Benefits Card