RELATIONSHIP ATTENDANT

Description

Job Summary: The Relationship Attendant will be responsible for strengthening the bond with clinic patients, ensuring humanized and strategic service with a focus on relationship building. Key Highlights: 1. Humanized and strategic customer service 2. Focus on patient relationship 3. Collaborative work to ensure the best patient experience **Occupation:** Commercial Attendant R$ **Salary Expectation** R$ 1\.800,00 **Number of Positions** 1 **Working Hours** From 10:00 to 19:00 **Education Level** Completed High School (Secondary Education) **City** Juiz de Fora \- MG * R$ **Salary Range** R$ 1\.800,00 * **Number of Positions** 1 * **Working Hours** From 10:00 to 19:00 * **Education Level** Completed High School (Secondary Education) * **City** Juiz de Fora \- MG Applications for this opportunity close on **19/05/2026** ### **Job Description** Role Description: The Relationship Attendant will strengthen ties with clinic patients by delivering humanized and strategic service. This role involves direct oversight and management of referrals—encouraging satisfied patients to refer new clients and proactively contacting referred individuals to convert those referrals into appointments. Key Responsibilities: Provide in-person, telephone, and digital channel service with a relationship-focused approach; Request and track new patient referrals from the active patient base; Manage and update referral records in systems or spreadsheets; Contact referred patients to present clinic services; Convert referrals into confirmed appointments; Confirm and organize schedules for new patients; Collaborate with the team to ensure optimal patient experience. ### **Prerequisites** Requirements: Strong verbal and written communication skills; Ability to interact effectively with the public; Proactive and persuasive personality; Organizational skills and attention to detail; Prior experience in customer service or commercial roles is a plus. ### **Benefits** To be determined ### **Notes** Advantages: Experience in clinics or healthcare settings; Familiarity with performance targets and conversion metrics; Basic knowledge of CRM or appointment scheduling systems Applications for this opportunity close on **19/05/2026** #### **About the Company** Cavasi Odontologia features a modern, comprehensive infrastructure offering the most effective dental procedures. Our philosophy centers on transforming lives—of both patients and employees who pass through our doors. We specialize in exceptional service and seek individuals aligned with our philosophy. We operate three locations: Juiz de Fora (headquarters), Rio Pomba, and Barbacena. #### **Location** *Av. Barão do Rio Branco, 2406 • Suite 1209 • Centro • 36\.016\-904 • Juiz de Fora \- MG*