Description
Job Summary:
A professional responsible for ensuring security, proper operation of mall activities, and customer satisfaction within a mall environment.
Key Highlights:
1. Customer service experience and strong communication skills
2. Focus on customer safety and satisfaction
3. Ensuring the mall's operations function properly
MALL INSPECTOR
High school diploma required
Valid security guard certification issued within the last 2 years
Minimum 6 months of experience in this role
Strong communication skills and customer service experience
Professional demeanor, discretion, confidentiality, commitment, proactivity, attentiveness, and quality service delivery.
Attention to compliance with post regulations,
Customer assistance and guidance,
Ensuring proper operation of mall facilities (escalators, elevators, cleaning, lighting, access doors, background sound system, store operations, restrooms),
Ensuring mall access and circulation,
Guidance for delivery personnel and access control,
Patrolling service posts; radio HT communication for transmitting and receiving information,
Commitment to fulfilling customer needs.
Employment Type: Full-time, Permanent CLT
Salary: R$1.621,00 - R$2.000,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Education:
* High school diploma (Preferred)
Experience:
* Security services (Preferred)
* Retail industry (Preferred)
* Customer service (Preferred)
License/Certification:
* Security guard certification (Mandatory)
Work Location: On-site