ADMINISTRATIVE ASSISTANT

Description

Job Summary: Handle customer service and return management, focusing on return reversal, relationship maintenance, and reducing operational and financial impacts. Key Highlights: 1. Focus on reversing returns and maintaining good customer relationships 2. Supporting teams in administrative and operational activities 3. Valuing dynamism, commitment, and people Cardeal Distribuidora | Caruaru - PE | On-site Job Description Handle customer service and return management, coordinating with drivers, the sales department, and customers, with emphasis on return reversal, maintaining strong relationships among all parties, ensuring service quality, and minimizing operational and financial impacts for the company. Responsibilities and Duties * Conduct negotiations to reverse returns; * Fill out and manage spreadsheets; * Organize and archive documents; * Receive, verify, and dispatch documents; * Create and update control spreadsheets; * Provide telephone and in-person support to internal and external customers; * Support assistants, analysts, and managers in administrative and operational activities. Requirements and Qualifications * Microsoft Office Suite (Intermediate/Advanced); * Completed high school education; * Assertive communication skills. Desirable Qualifications * Clarity; * Negotiation skills; * Ability to learn quickly; * Proactivity. Salary Range To be discussed Employment Type CLT Benefits * Salary advance; * Christmas basket; * Total Pass; * Commercial discounts; * Transportation allowance; * On-site cafeteria; * **Optional Benefits:** Dental care and medical assistance. About the Company We are Cardeal, the largest distributor in Pernambuco. With over 800 employees, we operate with dynamism, commitment, and appreciation for people, consistently delivering the best experience for both internal and external customers, while also earning recognition across the national market.