Description
Job Summary:
We are looking for an organized and detail-oriented Commercial Assistant to handle balance verification, point transfers, and team support, while interacting with customers and partners.
Key Highlights:
1. Working with benefits and rewards programs
2. Supporting the billing and account analysis team
3. Agile and efficient interaction with customers and partners
We are seeking a **Commercial Assistant** to join our team! If you are organized, detail-oriented, enjoy teamwork, and communicate effectively, this opportunity may be right for you.
**Key Responsibilities:**
* Verify account balances and monitor transactions in benefits and rewards programs
* Execute point transfers and ensure correct allocation of points in partner systems
* Support the billing team in releasing and analyzing accounts
* Interact with customers and partners to ensure agile and efficient service
* Use tools such as Excel and Word for information organization and control.
**Requirements:**
* Strong verbal and written communication skills
* Proficiency in Excel and Word
* Organizational skills, attention to detail, and ability to work well in a team.
**Work Schedule:**
* **Monday to Friday:** 11 a.m. to 8 p.m. – on-site
* **Weekend shift:** Work on **Saturdays or Sundays**, in **remote** mode