Description
Job Summary:
Lead and develop teams, ensure compliance and auditing, manage KPIs, optimize processes, and handle crisis resolution within the logistics area.
Key Highlights:
1. Leadership and development of high-performance teams
2. KPI management and continuous improvement of logistics processes
3. Strategic involvement at the interface with multiple departments and crisis management
Team Management: Lead, train, and develop Senior and Pleno Analysts, ensuring adherence to shift schedules (6x1\) and maintaining team high performance.
Compliance and Audit Assurance: Supervise the integrity of CTRB and CTE issuances, ensuring strict adherence to commercial rules and advance payment policies (Rodopar/SSW) without deviations.
KPI Management: Consolidate and analyze SLA, OTIF, pending collection, and incident indicators, reporting results to the Logistics Intelligence Management.
Process Improvement (POP/LUP): Identify operational bottlenecks and propose automation or process revisions to enhance departmental operational agility.
Crisis and Escalation Management: Serve as the focal point for critical monitoring issues, claims, or major supplier failures (e.g., Buonny/Risk Managers).
Strategic Interface: Ensure seamless communication among operations, finance, and drivers, guaranteeing full traceability of the work journey.
**Work Schedule: Monday to Friday \- 8:00 AM to 6:00 PM.**
Requirements:* Education: Completed Bachelor’s degree in Logistics, Business Administration, Production Engineering, or related fields. (Postgraduate qualification is a plus);
* Experience: Solid prior experience in transportation companies, preferably with exposure to collection monitoring and document issuance;
* Soft Skills: Resilient leadership, assertive communication, systemic thinking, and ability to make decisions under pressure;
* Technical Knowledge: \* Advanced proficiency in Excel and Power BI (for dashboard management).
* Experience with TMS (SSW or Rodopar);
* Knowledge of freight audit processes and transportation legislation.
Benefits* 40% trust position allowance;
* Health insurance;
* Meal allowance of R$ 500.00 per month;
* On-site meals;
* Transportation allowance or fuel assistance of R$ 500.00 per month.