Distribuidora Gama is a Minas Gerais-based company specializing in the distribution of pharmaceutical products. Since its foundation, it has been committed to being a dynamic company built on deep respect and transparency toward its customers and partners. Efficient logistics and qualified customer service are its key differentiators, making it a quality benchmark. Join this successful team! **Responsibilities and duties** Monitor the status of service requests; Collaborate with internal departments to resolve service requests; Identify priorities; Handle telephone inquiries; Prepare reports; Support the external sales department; Track return processes; Record complaints; **Requirements and qualifications** Bachelor’s degree completed or in progress (preferred); Experience in Back Office, Level 2 Support, or Customer Support (preferred); Intermediate proficiency in Microsoft Office suite (Excel, PowerPoint, Word); **And of course, some key skills important to us:** Teamwork and empathy; Agility and emotional balance; Focus, innovation, and initiative; Ability to work under constant pressure; Dedication and punctuality. **Additional information** Gross Monthly Salary: R$ 2\.351,22 Monday to Friday, 08:00 AM to 06:00 PM Monthly performance-based bonus of up to R$350.00 Medical Assistance; \* Dental Assistance; \* Transportation Allowance or Chartered Transport (if available for your address) Fuel Allowance\*\*; Pharmacy Benefit Plan; Gama Compra (discounts on internal product purchases); EcxCard Benefit Plan; Partnership with Higher Education Institutions; Language School Partnership; Vittude Partnership (discounts on online therapy sessions); Discount Club Partnership; Sesc Club Benefit Plan; Optical Store Partnership; Parking; TotalPass Benefit Plan; On-site cafeteria; * **Medical and Dental Assistance eligibility begins only after the probationary period.** **\*\*Fuel Allowance is only available if chartered transport is not provided.** Minimum Educational Requirement: Bachelor’s degree
João Silva
Indeed · HR
João Silva
Indeed · HR
