Description
Job Summary:
Professional responsible for welcoming guests, providing information and conflict resolution, performing check-in and check-out procedures, aiming to deliver a unique and unforgettable experience.
Key Highlights:
1. A unique and unforgettable experience for guests
2. Alignment with Accor Service Culture
3. Customer service and conflict resolution
Welcome guests/customers, provide various information and perform hotel reception processes according to the brand's service style. Provide various information and conflict resolution solutions in accordance with customer needs and essential departmental practices; perform check-in and check-out to offer guests a unique and unforgettable experience, aligned with Accor Service Culture. Working hours: from 8:00 PM to 8:00 AM (night shift), on a 12x36 schedule\.
Employment Type: Permanent CLT
Compensation: R$2\.344,45 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Education:
* Completed high school (Preferred)
Language:
* English (Preferred)
* Spanish (Preferred)
Work Location: On-site