Senior Infrastructure Analyst

Description

Job Summary: An IT professional specializing in infrastructure, serving as the technical point of contact, managing networks, virtualization, and projects, while ensuring system security and compliance. Key Highlights: 1. Experience in IT infrastructure projects and technical leadership 2. Collaboration with international teams and focus on continuous improvement 3. Comprehensive responsibilities in infrastructure management **Department:** Information Technology / Infrastructure **Main Responsibilities** \* Serve as the technical point of contact (N2/N3\) for internal/external customers, providing both remote and on-site support; \* Manage LAN/WAN networks, virtualization (VMware and Hyper\-V), and hybrid environments (on\-premise \+ Azure); \* Plan and lead infrastructure projects: conception, quotation, implementation, and migration; \* Administer backups and disaster recovery (Backup Exec \+ Azure); \* Monitor and mitigate vulnerabilities across networks, servers, and applications; \* Manage equipment fleet renewals, contracts, warranties, and vendors; \* Develop and present infrastructure KPIs to executive leadership; \* Participate in compliance initiatives (ISO 27001, TISAX) and audits; \* Coordinate maintenance of UPS systems, fire suppression systems, and structured cabling; \* Maintain up-to-date technical documentation and ensure data confidentiality; \* Collaborate with local teams and the parent company in Italy to drive continuous improvement. **Mandatory Requirements** \* Bachelor’s degree completed in Information Technology, Networking, Computer Engineering, or related fields; \* Minimum 4 years of experience in IT infrastructure administration; \* Advanced knowledge of: \* LAN/WAN networking (switches, routers, firewalls, VLANs); \* VMware vSphere/ESXi and Microsoft Hyper\-V virtualization; \* Backup Exec and Azure Backup/Recovery Services; \* Windows Server (AD, DNS, DHCP, GPO) and basic Linux; \* Vulnerability monitoring and security best practices; \* Proven experience leading technical infrastructure projects; \* Advanced/Fluent English (ongoing interaction with the parent company in Italy); \* Willingness to travel, relocate occasionally, and participate in on-call shifts. **Preferred Qualifications** \* Certifications such as Microsoft (Azure Administrator, Windows Server), VMware (VCP), ITIL, ISO 27001 Lead Implementer, or TISAX; \* Familiarity with monitoring tools (Zabbix, PRTG, Azure Monitor); \* Experience with data centers and physical infrastructure (UPS systems, PDUs, structured cabling); \* Familiarity with agile methodologies (Scrum/Kanban). Employment Type: Full-time CLT Compensation: R$4\.500,00 \- R$5\.200,00 per month Benefits: * Medical insurance * Profit-sharing program * Life insurance * Meal allowance * Transportation allowance