Network understanding: knowledge of reading network diagrams and practical understanding in a datacenter environment - General knowledge of client and server operating systems - General knowledge of the M365 environment: create, delete, delegate M365 objects - General knowledge of the Azure environment: evaluate resources, cost management, tags, backups, security, etc. - Understanding of IT service portals: endpoint antivirus, ERPs, email, desktop/server management, etc. - Knowledge of firewalls; information security and familiarity with relevant regulations LGPD, GDPR - Knowledge of Windows Server, Active Directory, DNS, ADFS - Knowledge of IT Infrastructure - Experience in corporate environments - Communicative profile with strong problem-solving ability. Job type: Full-time CLT Salary: R$5,000.00 - R$5,200.00 per month Benefits: * Food allowance * Meal allowance * Transportation allowance