Description: Requirements: * Bachelor’s degree in progress in Business Administration, Commercial Management, or related fields; * Proficiency in computer applications and the internet; * Experience in customer service, administrative tasks, and sales; * Availability for travel and business trips. * Preferred: Experience managing personnel within commercial teams/retail stores in the telecommunications/internet service provider industry; * Driver's license class B. Main Responsibilities: * Lead and motivate the internal sales team, monitor performance metrics, and provide technical and commercial support when needed; * Supervise customer interactions and external activities to ensure high-quality service delivery and customer retention; * Develop and train team members, fostering continuous improvement; * Manage administrative routines for the team (attendance tracking, shift scheduling, leave requests, and vacation planning); * Provide regular feedback to align expectations and support individual development; * Support other operational and strategic initiatives within the department. 2512160202201497949