* Contact and assist customers to provide information and services, in accordance with a structured and standardized script containing the necessary information for service delivery, complying with current legislation and with the company’s established goals and performance indicators; * Act as an intermediary between the customer and the end user through our customer service channels; * Activities may be conducted via voice, chat, or Back Office; REQUIREMENTS * Minimum Education Level: High School (Secondary Education) * Basic computer skills (Microsoft Office Suite) * Working Hours: Morning/Afternoon * Availability to work on a 6x1 rotating schedule (Saturdays or Sundays) * Work Location: Mogi das Cruzes – SP * Employment Type: Full-time – CLT * Professional Area and Specialization: Telemarketing – Telemarketing / Call Center * Rotating schedule: 6x1 or 5x2. Minimum Education Level: High School (Secondary Education) * Dental Plan * Health Insurance * Childcare Assistance * University Partnership Program * Transportation Allowance * Meal Voucher * Language School Partnership Program