Description
Job Summary:
Customer Service Assistant – Internet Technical Support to register complaints, support requests, and provide assistance via chat, voice, and in-person.
Key Highlights:
1. Experience with technical support via chat and voice
2. Interest in technology
3. Opportunity for internal growth
Customer Service Assistant \- Internet Technical Support
Work Location: Suzano
Please read carefully until the end!!
Responsibilities:
Registering complaints, technical support requests, suggestions, second copies of bank slips, opening service orders via chat, customer support, and field technician support.
Requirements:
Completed high school;
Experience with technical support, providing assistance via chat and voice;
Interest in technology;
Availability to provide in-person assistance at the Fivenet store, supporting customers who visit in person.
Interest in online courses (provided by the company).
Residence in: Suzano, Itaquaquecetuba, São Miguel Paulista, Guaianases, Itaquera, Itaim Paulista, Suzano Ferraz de Vasconcelos, Mogi das Cruzes, Guarulhos, Ferraz de Vasconcelos, or Poá.
Additional Information:
Salary: R$ 1\.726,94
Transportation allowance (VT)
Basic food basket (with premium products)
Caju Card (meal or food allowance) worth R$ 150.00
Work schedule: 8:00 AM to 4:20 PM, or 11:40 AM to 8:00 PM, Monday to Friday
Saturdays: 8:30 AM to 4:50 PM
Opportunity for internal growth
Immediate hiring!
Employment type: Full-time, CLT permanent contract
Compensation: R$1\.726,94 per month
Benefits:
* Basic food basket
* Meal allowance
* Transportation allowance
Work location: On-site