Internal Communication Analyst

Description

Job Summary: We are seeking a creative and proactive Internal Communication Analyst to build and strengthen communication with employees, promote organizational culture, and drive engagement. Key Highlights: 1. Work on building and strengthening communication with employees 2. Promote organizational culture and team well-being 3. Plan and execute internal communication strategies We are looking for a creative, proactive, and highly relational Internal Communication Analyst to build and strengthen communication with employees. The ideal candidate must be able to transform strategies into clear messages, promote organizational culture, and contribute to team engagement and well-being. Plan, execute, and enhance the concessionaire's internal communication strategy, ensuring alignment across departments, employee engagement, and clear dissemination of institutional, operational, and strategic information. **Responsibilities and Duties** * Develop and implement the concessionaire's internal communication plan * Produce institutional content (emails, announcements, campaigns, bulletin boards, intranet, videos, etc.) * Support communication for strategic projects (e.g., system implementations, construction works, new operational models) * Ensure consistency of institutional language * Manage internal channels (intranet, corporate WhatsApp, corporate TV, newsletters) * Plan and execute internal campaigns (safety, organizational culture, engagement, compliance, etc.) * Develop endomarketing initiatives * Monitor communication and engagement metrics * Manage internal crises and sensitive communications * Organize events and activities for employees **Requirements and Qualifications** * Degree in Journalism, Social Communication, Public Relations, Marketing, or related fields * Experience in internal or corporate communication * Excellent writing skills and mastery of the Portuguese language * Knowledge of engagement strategies and organizational culture * Ability to organize and manage multiple tasks * Experience in concessionaires, infrastructure, or operational companies * Experience communicating with operational audiences (e.g., highways) **Additional Information** * Amil Health Insurance * Flexible Food/Meal Benefit via iFood * Totalpass * Life Insurance * Transportation Allowance Novo Litoral Concessionaire (CNL) was founded with a purpose: to provide safety and a new mobility experience for users of highways in Baixada Santista, Alto Tietê, and Vale do Ribeira. We are part of the Government of São Paulo’s concession program and, over 30 years, will modernize 212 km of roads connecting 13 municipalities, focusing on innovation, road safety, and excellence in service. We are building a robust operation offering 24-hour services such as mechanical assistance, towing, pre-hospital care, and traffic monitoring. Our customer service center and service kiosks at User Assistance Service (SAU) locations ensure fast, humanized support for those on the road. If you believe in the power of transformation and want to join a company that connects people, places, and opportunities, CNL is your path.