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MOVIDA - CONTROL DESK ANALYST

Indeed
Full-time
Onsite
No experience limit
No degree limit
Rua Otto Unger, 68 - Centro, Mogi das Cruzes - SP, 08780-090, Brazil
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Description

Movida is a company offering innovative urban mobility solutions, with a business model strongly oriented toward socio-environmental development. Operating since 2006, it currently boasts the newest vehicle fleet in Brazil and has locations in the country's major cities and airports. The company is recognized as a modern rental agency aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services. Guided by a devotion to service, Movida was a pioneer in offering services such as monthly and long-term rentals for individuals, prepaid options, and 27-hour daily rates. Focused on technology, it also led the industry by introducing solutions like web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all its vehicles. Part of SIMPAR, today Movida is part of Movida Participações, established in 2015 to manage operations in car rentals, used vehicle sales, and fleet outsourcing management for light vehicles. Movida stands out due to its innovative and straightforward approach. Customer focus and our PEOPLE are priorities embedded in its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and duties*** Manage and structure customer and Call Center databases; * Develop and maintain dashboards and reports in Power BI; * Perform predictive and trend analyses to support strategic decisions; * Automate data collection and processing workflows; * Ensure the quality and consistency of information used by operations; Support partner areas with data-driven insights. **Requirements and qualifications*** Higher education degree or currently pursuing one; * Experience with BI tools (Power BI, DAX); * Advanced Excel skills; * Proficiency in PowerPoint; * Programming languages such as Python, SQL, and BigQuery (a plus); * Advantageous: knowledge of data integration via APIs; * Knowledge of process management and relational databases; Prior experience with Call Center data or customer management. **Additional information** **PEOPLE ARE OUR BUSINESS, AND THAT'S WHY WE VALUE OUR EMPLOYEES IN VARIOUS WAYS!** The traditional benefits you already know, we offer too. But we want to show you that we go beyond. Learn more! * **CARE CONNECTION:** Specialized support for our employees and their families through a 24-hour hotline offering psychological, health, social, family, financial, and legal assistance—all with absolute confidentiality. * Extended **Maternity** and **Paternity** leave \+ **Newborn Kit** for new mothers and fathers. * We understand how important children’s and teenagers’ education is. At **MOVIDA**, we help our employees by supporting the purchase of school supplies for their children. * Our employees have exclusive access to a **discount platform** for travel, culture and entertainment, services, dining, education, and wellness. * Through the **Movida University**, our people learn and enhance their professional development, becoming protagonists of their own careers.  * We recognize and value our **veteran employees** who reach work anniversaries. Those with **over 15 years** receive a special event. * **Mother's Corner:** Available at the headquarters in Itaim Bibi and the administrative office in Mogi das Cruzes, this space is dedicated to mothers returning from maternity leave who wish to **continue breastfeeding.** It provides all necessary **items for milk extraction and storage, ensuring privacy and comfort.** Do you identify with this opportunity? Explore our job openings, apply, and let's grow together in this ever-evolving company. **About Movida** Movida (MOVI3\) is a car rental company providing innovative urban mobility solutions for every need. A pioneer in offering services such as monthly rentals for individuals, in-car Wi-Fi, prepaid options, and social media chatbots, it was the first rental agency in the country to go beyond just cars, helping revolutionize Brazil's rental sector. Attuned to modern times, Movida invests in sustainability, being the world’s first publicly traded vehicle rental company to receive B Corporation certification, joining an elite group of companies whose business models promote socio-environmental development. In Brazil, it was the first to launch a program like Carbon Free, which offsets CO2 emissions from customer rentals. Operating since 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. With an innovative profile combined with strong corporate governance, it operates in both retail—offering car rentals—and the corporate market, providing fleet outsourcing services for businesses, as well as selling used vehicles. After significant investments over the past four years, it now manages a fleet of over 268,000 vehicles, 259 car rental stores, and 89 used vehicle sales points. More information available at Movida's website: https://www.movida.com.br/

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR

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